I called in to Bluehost because I needed to verify my DNS on Bluehost. I was having trouble doing it on my own. My customer service agent name was Jergo Francisco. When I say he was phenomenal, I mean it! He went above and beyond to make sure my issue was taken care of. It took several hours to fix my DNS issue. And Jergo was there every step of the way. When I had to take a 15 min coffee break , he was happy to call me back. He came me back in exactly 15 min and we finished up getting my DNS verified so I can gain access to my professional email. This made me want to change my website from square to Bluehost immediately! Which i will be doing. I give him a 15 out of 10!!!!

Big congratulation to your team I just signed up with Go Daddy and it was a delight to see that there was not a robot who questioned me. Real people , that was very important to me. People who are abosolute willing to help and support you. Thank you.

As with all the dealings I've had with Bluehost over a number of years, the Help Service is excellent.

I’m excited to share my experience with Alvaro from Bluehost's support team. When I called recently to get help with removing my payment method so I could transfer my account to a customer, Alvaro was incredibly helpful. He was very polite and professional during our conversation, which made the whole process smooth and easy. Alvaro's knowledge and friendly attitude really impressed me, and I couldn't have asked for better support. Thank you, Alvaro and Bluehost, for providing such excellent customer service!

Blake was so professional when I called in and took care of my needs with my Bluehost emails. Thanks Blake! Highly recommend Bluehost!

I had the pleasure of working with a Bluehost representative who went above and beyond to assist me with resolving technical issues on two of my sites. She was incredibly knowledgeable, graceful, and kind throughout the entire process. Not only did she resolve the issues promptly, but she also provided clear instructions on how to manage similar challenges in the future.She walked me through the steps with patience, offered a short tutorial for backend management, and shared an article that further clarified the process. Despite the call being lengthy, her attentiveness and friendly demeanor made it a seamless and stress-free experience.Thanks to her help, I now feel more confident managing my sites independently. Her outstanding support is a true testament to the quality of service at Bluehost.

The customer service representative went above and beyond when I made a mistake and was very helpful. He quickly came up with a solution for my problem and was super friendly.

Soni exceeded expectations! Not only did she offer generous discounts, but her friendly expertise guided me through website complexities. Impressed by her patience and detailed explanations – even obscure topics became clear thanks to her knowledge and kindness. Highly recommend for thoughtful, expert website support!

My customer service rep was great. He was efficient, knowledgeable and very helpful in solving my problem…and during the holiday season, as well~

Our DNS was having trouble connecting so our site was down and their phone service rep helped get it back up and running. We are transferring from Square Space and so glad that Bluehost has phone customer service (unlike Square Space) for issues like this.

The best customer service! Monica was friendly and efficient. I love that Bluehost does not use frustrating scripts and they get right down to business.

Chelsea (spelling?) was terrific! Patient, informative and extremely helpful. Bluehost should have more like her but, given her unique combination of technical know how and ability to ferret out my personal situation and needs, that may be very hard to find. J R Capps

This person was in the United States spoke English could understand them very helpful very knowledgeable. Would highly recommend this company.

Courteous service, quick resolution of the problem.

Mark was a cool and smooth operator. He knew what he was doing and walked me through the process. I did ask for a coupon to aid in cost but he said only new products. Not Mark's fault but Bluehost you can do better than that. Word to your mother!

Just experienced two of the best customer service reps I have ever had the pleasure to work with, Laura M. and Raquel are super. This company is doing something right if I had two different reps who were both so pleasant to work with.

Extremely helpful, fast,courteous and friendly!

Raquel was very professional and kind…and very patient. Thank you!!