The team was very quick in supporting and resolving the issues

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GoDaddy.com controls my email. I paid them and jumped through every hoop to meet their requirements to be able to access my email accounts. After they gave me access to my email accounts I was pleased with the results. However, the emails all disappeared before my eyes after a few minutes and I never got a chance to read them. I was promised a phone call from GoDaddy but never received it. GoDaddy appears to be a scam. They have my money and my emails.

My first time calling in and I was so happy with how kind and thorough my representative was. Refreshing to get such an amazing experience.

The website tech was very patient and helpful.

The hardest. most frustrating part was getting thru to a live person - the live person - Rabin [sp?] was on the line with me for over an hour to get the job done.

I’ve had my website on godaddy since July 2024 so I’m a relatively new customer. All was going well in the last few months, I could access what I needed to and add parts to my website that I wished. I reached out to customer service once within that time and the person I spoke to was wonderful and really helped. I then today reached out to customer service again and the man that I spoke to today wasn’t very helpful and kept trying to sell me things, I stated multiple times that wasn’t the reason I was on there nor did I want to purchase any additional extras. He kept pushing to sell I then quite bluntly stated I just wanted help with one thing, he then listened and gave me the information I needed and I asked if I had to pay for that, I was given a very confusing answer, basically ending with yes I would. He then added on that my plan was discontinued that I only purchased in July and now need to pay for a new one. He then told me that I hadn’t created my website and more rubbish, I then stated that I do have a website it’s been up and running since July and it does work. He then confused me a lot telling me that it didn’t and more, I was very adamant that it was working and is created, he then decided to tell me that my website was working (which I already knew). I then ended the conversation as all he tried to do was sell me things and confused me a LOT.

I had the best customer support experience with Tessa. She was very kind a patient with me while I spoke to her about the issue I was facing. She was very competent and we got everything squared away quickly. I was able to get my solution with a matter of minutes of speaking on the phone with the representative, which I’m glad is given freely as an option.

Purchased their $70. brokerage service to try to buy a domain that was "parked"....The broker Tim advised I offer $1000 - $5000 for the domain-I instructed to offer $1000 and no more since I don't want to reinforce this method of domain hostage holding. Only after was I informed if my offer was accepted I would be required to pay an additional 20% brokerage fee. Blindsided (which I do not favor)- I instructed broker Tim to cancel the transaction immediately as I don't take kindly to being charged fees I did not agree to upfront. Crickets of course. I have severed my relationship with GoDaddy.com, cancelled domains, and removed my credit card. I have also become weary of their auto-payments options turning back on frequently after I cancel them. They have become untrustworthy.

Received the assistance I needed.

The GoDaddy rep was helpful and patient in getting our issue resolved.

The GoDaddy rep was helpful and patient in getting our issue resolved.

Great customer service! Lousy website! Unfortunately; I had password issues so I decided to cancel the service on the same day.

All matters were resolved by the nice person who served me!

Great customer support and patient understanding of my situation I would highly suggest you give them a go

The customer service team is amazing. Every time I call tech support they’re always kind, patience and very knowledgeable. Speaking with the representative today helped me to remember why I appreciate the services.

THE CUSTOMER SERVICE REP KNEW HER PRODUCT, SHE WAS VERY PLEASANT SINCERE POLITE AND WELCOMING, IT WAS ONE OF THE BEST COMPANY REPRESENTATIVES IV'E EVER SPOKEN WITH SHE'S IS SOMEONE THAT I WOULD HIRE, BECAUSE OF HER DOING HER JOB SO WELL SHE MADE GODADDY LOOK FIRST CLASS.

My experience with godaddy was great. Having a live customer service person is wonderful, in the age of AI, its comforting to speak to a real person.

Oliver knew his job. He loved my problem in 10 minutes. Gidaddy needs people like him Go daddy needs qualified costumer service people. My problem was solved by phone. I was on chat for 3 days. Chat does not work. I would also recommend remote service thru internet. Like how Best Buy assist their customers.