Godaddy took unauthorized amount from my checking account. My products were going to be deactivated if I did not renew. I agreed to auto renewal on the domain name but CANCELED my website site/marketing package. And k will say it again, I CANCELED the subscription before I submitted my payment for the domain with my new bank card. I can’t stress this enough that I triple checked my cart to make sure I only had the domain subscription in there. The next day after I CANCELED my websites subscription I see a withdrawal from godaddy for the product I CANCELED the day prior. After waiting on hold for almost an hour the nice employee I spoke to apologized for the unauthorized withdrawal from my bank account and saw where I CANCELED the subscription BEFORE they took the unauthorized money. She said don’t worry we will get this refunded back to you in the original form of payment I.e, debit card. She calls back no more than 5 minutes later to apologize for a technical error that made the form of payment a store credit and not back to my account. She said I will see if my supervisor can do something and will call back. The next day it still wasn’t fixed and the supervisor I spoke to had the nerve to say my bank is blocking the refund. So I called my bank and they said “we do not have any control over payments GOING INTO accounts and do not see any refund from godaddy” the nice associate then said I can file a fraud claim and I did just that and my bank gave me back my money. Fast forward a week later I get mail from a debt collector saying godaddy sold my debt to them and it is now in collections. Like what?!? I now have to try to fix this and hope it doesn’t show up on my credit report. I just transferred over my domain registration and canceled all products with them and in 24hrs I will be deleting my account with them so I don’t get any surprise charges next year.

The attention very kind and professional

I find their product to be very user friendly for someone who is setting up a website themselves and what you don't know or can't do, their representatives are readily available to assist. I'd highly recommend them.

Wancho was able to solve a problem for me in 5 minutes that no one else could do in almost 5 days.

It just works. Cheap, easy to use. Enough said

helloI've been waiting for a response by mail for 6 days.I wanted to know if the 97.60 shekel payment for Ozempic Biologic for the prescription they sent me for Ozempic Biologic.In anothders mail i ask that I'm not interested the accelerator. as I've been mentioning for 6 days, without receiving a response. And I ask the immediate cancellation.They charged me quickly, but the customer service is terrible.I reiterate my request for the immediate cancellation of the accelerator.Otherwise, I will be forced to file a complaint with a supervisor.I demand a positive response today.Thank you.

Great job. Very easy to follow any nice person to talk with.

GoDaddy’s customer service was amazing! They were patient, knowledgeable, and incredibly helpful. They answered all my questions clearly and worked with me step by step to solve my issue. I really appreciated how professional and kind they were throughout the process. Great experience!

The customer care team member was very helpful.

Adrian was very helpful and extremely competent in dealing with the problem, which was solved in a short space of time for which I gave him grateful thanks.

Very professional and knowledgeable.Quick to action .

Recent experience was really a helpful agent and accomodating.

I have been very pleased with GoDaddy. I love their Domain Registration Services, and their Customer service is top-notch. The agents have been very patient and detailed when helping me with my questions. It is obvious that the company culture is very positive and that the employees are happy to help.

I've been using Godaddy for 20 years. Very satisfied! Having the embedded MS Office package is convenient. Phone support is top notch. I'm VERY happy.

I am accessing it from a certain country, which then defaults to the language of that country. This makes no sense, and also no option to change back to English. Disappointing experience.

Scott was extremely helpful and answered all my questions.

Good link and quality

Always helpful and very clear

Xavier was great, helped with my issue. Wait time was only a couple minutes.

GoDaddy support team is very pleasant and patient and their services are reasonably priced.