? Frustrating Experience and Poor SupportI had high hopes when I signed up with GoDaddy for my website hosting and domain services, but unfortunately, my experience has been nothing short of frustrating. The hosting is slow, with frequent downtime that has negatively impacted my business. On top of that, the control panel is confusing and not user-friendly, making even simple tasks a hassle.What made it worse was their customer support. I contacted them multiple times for help, but the responses were either slow or unhelpful. It feels like they’re more focused on upselling unnecessary services rather than solving problems.Overall, GoDaddy didn’t live up to its reputation, and I regret choosing them for my business. I’m already in the process of switching to another provider, and I can’t recommend GoDaddy to anyone looking for reliable hosting services.

Dislike Product confusion as to what fuctions they do and how one vs another may or may not compliment other products.It appears they will not tell you if you are paying for a useless product to yourself/company. ~ and its on auto renewal...

I knew nothing about setting up a website and Ben talked me thru the entire process.

Been using this company for 10 years excellent service and you speak with an actual human.

GoDaddy took down my website today and I have not received emails for two days. They had an incorrect credit card on file. They never notified me that there was a problem in time for me to correct the problem. They did notify me that there was a problem AFTER I already had rectified the problem, thereby creating more confusion, stress and wasted time. All the people I spoke with at GoDaddy were excellent and they helped me efficiently. But the company still ruined my entire day. They should have called me or at least sent an email notification a few days before taking my website down.

THE AGENT WAS CLEAR, EXPLAINED WHAT HE WAS DOING IN A WAY I COULD UNDERSTAND, AND WELCOMED QUESTIONS.

Worked with Aaron, he helped and was very polite and knowledgable.

The customer service representative was outstanding. He was patient, very kind and extremely knowledge.

Helpful , kind ,patient, knowledgeable

Jason, the GoDaddy Rep. understood my request and took care of me bigly!

It’s affordable to new business owners like me and also customers services are the Best .

very helpful and full of knowledge extremely patient

Live person to talk with on the phone without waiting forever to get through. Very knowledgeable, pleasant and easy to understand!

Great technical support whenever I call needing help. Always patience and explains things so I can understand.

I have dealt with the GoDaddy company in the past. They have always treated me with the same respect I try to treat their personnel. As I mentioned earlier, the only concern I can address is that there isn't a way to create donation forms and upload them to Social media sites.

Myth: good customer service is dead since COVIDFact: Good customer service is alive & well at GoDaddy! Courteous, pleasant & knowledgeable. Thank you, GoDaddy! You did the right thing hiring CSR Glen!

Go Daddy is not ordinary. The customer service adds just a little to make it Extraordinary. My representative was patient and took the time to walk me through every aspect of connecting emails to my phone and laptop. I highly recommend GoDaddy for all your domain and email needs.

I started panicked and left wiser, more connected and ready to take on the tough work of making my websitework again. This happened in my new home in the Shenandoah Valley of Virginia where I grew up, based much on what I learned from 23 years in California -- a holistic, creative journey that began in Washington, DC in the 1960's. Isn't it great when what we learn in one place from some people is useful in other places, with different people!

The employee was american, well spoken, and available at the time i called (730pm on a week night). He resolved my issue and was timely about it.

Customer service is horrible dont anwser question and dont understand anything