Andrew is the only reason I am given an excellent score. In the previous days, I had been on the chat supposedly with a live person but it had to be a "bot". If not, then that person needs more than training. I was on trying to explain and get an issue corrected for a minimum of 7 hours until I decided to end the chat. Andrew solved my issue within 7 minutes. Andrew saved the day because I was really upset that I had been charged almost $100 for a renewal when it should have only been $32. Thanks Andrew!

The customer support,he was so nice and lovely, respectful extremely helpful.Thank you so much ????

Bad service: I requested a withdrawal of my money (large sum) in my GoDaddy account by phone, as this cannot be done electronically/in writing.The answer on the phone was that GoDaddy would contact me again about this. After 2 weeks I called again and was told it could take up to 8 weeks; I should wait. After 11 WEEKS nothing had happened and then I called again impatiently. Then they said that this department was not in my country and that they could not reach this department by phone from the Swiss department (my country) and had no news. I should write an email directly and they would do the same.It is wrong how such a global company behaves in this case and actually freezes my money (18k!) for this time ??- Original Language/Sprache German/Deutsch - Schlechter Service: Habe eine Auszahlung von meinem Geld (grössere Summe) im GoDaddy-Konto telefonisch beantragt, da man dies nicht elektronisch/schriftlich kann. Die Antwort am Telefon war, dass ich von GoDaddy deshalb wieder kontaktiert werde. Nach 2 Wochen habe ich erneut angerufen und dann hiess es, es könne bis zu 8 Wochen gehen; ich solle warten. Nach 11 WOCHEN ist immer noch nichts geschehen und dann habe ich ungeduldig erneut angerufen. Dann hiess es, dass diese Abteilung nicht in meinem Land sei und dass sie aus der Schweizer Abteilung (meinem Land) diese Abteilung telefonisch nicht erreichen können und keine Neuigkeiten hätten. Ich soll direkt eine Mail schreiben und sie würden dasselbe tun. Es ist daneben, wie sich ein solches globales Unternehmen in diesem Fall verhält und eigentlich mein Geld (18k!) für diese Zeit eingefriert ??

A great understanding of everything I needed

They provided incredible service and understanding of the issue for a quick resolution. Recognition of customer value was also received.

Great experience resolving a seemingly complex login issue with a new computer. Thanks!!

I rely on the GoDaddy support team so much - every representative I talked to on the phone has always had the answers to my questions + was always ready to explain the issue with patience.

I've been with GoDaddy for 20 years. and they have never let me down. They're always knowledgeable and helpful. Excellent choice to do business with them.

The rep (Fernando) we worked with was extremely competent, helpful and patient. He actually did the domain name transfer for me from the broker to my GoDaddy account

After working with GoDaddy for many years- the customer service continues to remain top notch.

It's my first time to be here

With the help of Adam am back and ready to email. Very patient and help gentelme. Am very excited. Thank you Adam

Brian anticipated my questions and problems just by inspecting my account. Thanked me for being a long-time customer and suggested changes to get even better service. This kind of service is what makes people glad they buy Godaddy services!! BETTER EVERY YEAR!!

Fast and extremely helpful. Resolved my questions and changes quickly and professionally.

Fantastic customer service and platform. Highly recommend.

waiting for my 25 percent coupon that i never received

The support person I spoke to was very personable and knowledgable. My support issue was fully resolved.

Very attentive and helpful!Useful and practical advice!