I signed up first with Zyro.com and their original service was wonderful, the support team was absolutely on the ball and respond to my feedbacks immediately. Since the merge to Big Rock everything has gone wrecked. They changed the design, the codes whatsoever that caused my website design to shift all over the place without any email to warn me of the issue and when I checked my website and found out about it, I basically had to fix everything manually. And it seems they had gotten rid of all support team so no more responses has been given to all the tickets I sent for months regarding the issues I had with the design. The audio embed keeps changing the code and again, caused me to redo everything from scratched and it was a real pain in the butt (my website is for voice actor so I embed a lot of voice samples there). Now is the 2nd time they changed it and I'm still figuring out what the heck to do to fix all again while typing this review. So furious!! Like, how did they manage to go from such a wonderful service that I told all my friends about to this deep sh.

It has everything at the affordable price and the great about using Big Rock is its customer's support team

Dara was super helpful! I didn't have to wait at all, she fixed my problem immediately and provided really friendly service.

Exceptional customer support team! Always resolved my issues in the first go and always ready to help and to go the extra mile for their customers. Highly Recommended!

My website Crashed, I had no idea what to tell my client that the website cannot be accessed but Santango Helped, am very Happy Naff Graphics From Kenya

1.001 / 5.000Excellent service, since we switched to Big Rock we have really liked their friendly and intuitive operating system for scheduling tasks and website configurations. Our web pages have a lot of traffic and with our previous Hosting they were blocked most of the time due to excessive daily connections. Of the most notable tools for their effectiveness are: the organization of folders and files, creation of databases and quick access to PHP My Admin, migration of web pages from one hosting to another, automatic and daily backups that are easy to restore, installation of SSL security certificates, tools to improve performance such as LiteSpeed ??and Object Cache, Cron task scheduling, DNS Editor, Domain administration and redirection, Email management by domain, and many more that have pleasantly surprised me. Congratulations to the Big Rock team. (Update my previous comments with more detail).

Thank you for resolving my issue. Have been using Big Rock for multiple domains and hosting. Truly means a lot

very responsive, helpful, and competent customer service available whenever you need it.

My experience with this website has been awesome.

I've been changing hosting company till when I met Big Rock where I am satisfied of all.

best host fast simple great easy builder

It is the best experience I have had in hosting, the speed is very good and the best of all is the human quality of customer service, they are always willing to help

I can seamlessly manage several websites with corresponding databases seamlessly

I have been with Big Rock for a few years now and have tried many different platforms for web hosting, VPS, domain registration, client billing, etc. You will find nothing like Big Rock on the market. The guys over at Big Rock know what you and your business need and are always adding more and more features to make your business more successful along the way.The price is super fair as well; give them a go; you won't be disappointed!

Since I've migrated my e-mail address to Big Rock I couldn't receive e-mails from several contacts. I contacted support and was informed that they don't even have a register of these emails, they did not even reach the server. So, my problem cannot be analyzed, or even solved.

Paid for 48 month plan and get 4 months free

I switched from a larger hosting company to Big Rock and I couldn't be happier. Customer service is great and so is the product. As long as they keep it up, I will never switch again!

I liked Emily's knowledge and instant reply.

I came from another hosting provider that I'd had for 15 years. Big Rocks services looked to good to be true. After having their service for months now, I can say with confidence they're a solid hosting provider. I'm happy I made the switch. I host websites and email for myself and 15+ customers and the transition was easy, and all of the services they provide are easy and so far 100% uptime. The price is right too. I have one of the lower tiers of service, and expect if I needed an more expensive service, Big Rock would deliver.