I've shopped around for different hosting providers and though I have concerns with a company being based in the EU, I keep coming back to them. The price and service are unmatched so far. Other hosting providers may have faster customer service times but the quality of service you get with Big Rock is better. Their pricing is also the best I've found so far.

As a hosting company, they do alright. Not gold standard, but you're not paying gold standard prices either. Fairly stable, although their basic hosting can be a little slow at times.However, my experience in dealing with their support staff has been nothing but excellent. Very helpful people, happy to look at your account and work out what has gone on before they start suggesting you try unhelpful things.

I want to talk to you about a company of liars and scammers. This is Big Rock.com! I purchased two services of 1 month and 1 year. Due to their poor hosting and bad cloudpanel, the domains were not included. After a long struggle with Suppore. I requested to cancel the service and return the money. 1 month hosting fee refunded instantly. And one year, which is 80$, is already 1 week old, they don't return it to me. It is written in the rules that the return takes place in 2-4 days. I write every other day and they lie to me that he will get back to me very soon. But all this is a lie!

Ed was helping me to try to upload our web buit site (which was the Big Rock web builder) onto our webside domain. But as was not able to do it. He said the system said there was some error. so he said he had to send the report to your tech team. I have not gotten any word yet from your tech team. I really would like to get my site up ASAP so I am hoping the tech team are working on it. Ed said I would be getting copies of their progress but I haven't gotten anything yet. I hope my request didn't jjust go into a big black hole.

The VPS I purchased will lapse in a few days and I haven't been able to launch any website in it. .Support is the worst ever to a point that they will ask you to switch ISP when they should be white listing your IP Address instead

Excellent Hosting Platform.... 100% RECOMMANDED

Big Rock provides an impressive blend of affordability, performance, and user-friendliness, making it an excellent choice for beginners and experienced users alike. With its variety of hosting plans, robust uptime, and responsive customer support, Big Rock stands out as a strong competitor in the web hosting market.

From my experience, Big Rock is initially good for small businesses, which make up a significant part of the internet market. However, the resources they promise, like CPU and other specifications, often fall short. As a long-time Big Rock user, I'm now trying to migrate to another server. Unfortunately, finding unbiased reviews is incredibly difficult. Most review sites and YouTube channels appear more interested in advertising than providing genuine insights. Even Trustpilot deletes some 1-star reviews for their affiliated sites.Big Rock’s customer care, like representatives such as Yassin, often lack the knowledge to assist effectively. Instead, they rely on scripted responses and provide irrelevant data that doesn't solve the actual problem.

Big Rock has an impressive customer care. They are just amazing. What a wonderful experience?

help ful people !!excellant service !!many youtubers suggest this Big Rock

Indah Experience to deal with customer and problem solving is awesome.

Arthur listened, showed his knowledge and is service minded, perfect

Yvette of Big Rock Support is a life saver

I just moved my website to Big Rock... at least.. tried to. My website is not working, and so I wanted to contact support. To do so, I had to ridiculously google how to get in contact with chat, because from their pages, I constantly got send --sometimes with a detour-- to the same FAQ page. Finally I got to talk with a chat....robot.I wanted to figure out what was wrong, but everywhere you click on their dashboard, you get redirected to a page where you can upgrade or pay for getting the feature. This includes:Move website - should have been freeDomain name - should have been freeEmail address - should have been freeThis is how I ended up paying for a domain name, which should be free in the package I bought. I was doing everything according to the mails, to move my old website to the new one, but it didn't work? So when I click on: move website to Big Rock, it tells me I have to pay for it. I'm just afraid to click on anything at the moment. It's ridiculous.A LOT of Dark Patterns (UX)I finally got help from a real person, who was really helpful. But my god, what a ride.

Big Rock is the hosting service that suits me best.

Exceptional services at affordable prices

An easy to follow hosting service with good access to support staff. Staff are always friendly and willing to help

Big Rock is the best. Big Rock system is very sophisticated, yet, it's user friendly while delivering an advance services that meets my needs.Their customer service is one of the best part of the system, very agile and responsive I recommend Big Rock to any developer who wants the best