Its been an year and the services are flawless plus the Big Rock panel is optimized for all your needs and also the customer support is great and educated, hoping to see Big Rock optimized panel for VPS KVM services also :)PS: Thumbs up for Kiely

Great services and provided solutions in mim time

Eduardo was very helpful in diagnosing my issue and identifying the root cause. His efforts are greatly appreciated. What few times I have used Big Rock support I found them to be helpful, knowledgeable, respectful and courteous.

Agent directed me to features to assist me in setting up my website. THANKS!

Avoid buying domains from them. After a few minutes of their unauthorized charge, I contacted them, and they told me it was non-refundable. Is this a reasonable policy? At first, they showed you it was $10, but then charged you $17 and more without your consent. (They call it auto-renewal.) I'm going to charge back the payment and stop doing business with them.

When I encounter a problem, I can get quick instructions and operation methods through online help, which is very professional.

So what makes a company great is often the way to solve customers problems, provide answers promptly and make everything easy and that's what the support staff at Big Rock do. Kodee did an exceptional job in helping me.

billionairepriest.com is grateful for your services David Sherif Luper Anakaa

The response is fast.And the support agents are amazing.

I've been with Big Rock for a little under a year. I've had to reach out to Big Rock for technical support a couple times over that time and each time I've had a high-quality support technician help me with my troubles. Each time I've felt like they have taken interest in the problem, haven't made me feel incompetent, and have given advice that goes beyond my initial problem (especially if the issue was not on their site)

Konstantin from Big Rock responded very quickly to my question and made my day with the information that I didn't lose the website after all. In a very kind and clear way. Just words of praise for Big Rock!

Fast response

Always amazing service. Always solve my issues immediately. Let’s hope they keep up with the amazing customer service.

Anne from Big Rock helped me alot and gave me a great experience

I was having repeated issues. I dreaded going to use support because of past issues on other sites. Can not say enough about the help I received from REGITA! Quick to the point and waiting for me to confirm that it helped! Actual HELP! No Really! A live person who helped me quickly! 5Stars!!!!!