It was good at first i had a domain for a year for $2 until today, they charged me and when i contacted them they told me that they gave me an email warning which i never got + I disabled auto renew like 2-3 months ago. 1. They scammed me2. They lied about warning me for upcoming payment3. Didn't let me refundI have proof of everything.

Very efficient and fast, I managed to solve my problem. But, regardless, João's service made all the difference.

frankly is best support team is Big Rock team

Prompt response of ever question

I loved how easy he made the process of helping me when i was struggling with exporting my website. Quick and to-the-point, loved it!

I was experiencing an issue with my website not linking to external sources and, after searching for a solution without success, I reached out to the support team. They responded immediately, took the time to understand my issue, and worked diligently to find a resolution. While the final fix required assistance from another department that was offline at the time, they promptly directed me to the right place, where my issue was successfully resolved. Throughout the process, they were incredibly friendly, respectful, and informative, ensuring I understood what to do moving forward.A truly outstanding support experience—5 stars!

Awesome support

Desi was very quick at resolving the issue. I appreciate her patience and the way she provided updates.

I used to be very happy with Big Rock, but not anymore. Since this morning, I've been trying to get in touch with support for a proper response, but all I'm receiving are copy-paste replies. I strongly recommend Indians to choose only Indian hosting providers.

Great Customer Service especially from Lisa. They respond promptly no matter the time you send them a query. Definitely sticking with them for my hosting

I have used so many Hosting service Providers but Big Rock.com hosting service stands out as the Best so far, i just love the customer help support ,Ever available always reliable. Besides their prices are Pocket friendly compared to other service providers, Big Rock.com is the perfect service provider for Website hosting.

Great support from Rian at Big Rock, professional and fast. Big Rock is my top resource as an affiliate marketer: innovative, user-friendly, supportive and affordable.

i love this service Big Rock its a genuie platform

Had my full website gone by mistake a Saturday morning at 1am. Abdelhadi from the support just saved me. Overall, Big Rock it's little price but good services.

I must have been one of the unlucky ones but terrible service,Huge price hikes after first term with company Was advised by support that if I took out a new plan, it was a simple 2 minute job to migrate onto thisThis is not that case and absolutely zero support and no response to help, means that my company emails are completely down and no way for customers to contact

Tasnim has helped me a few times now, and every time she has been absolutely amazing. She understands the issue quickly, doesn’t ask unnecessary questions, and instead studies the problem on her own and solves it fast. Truly appreciate her support!

Solved the issue in seconds. Thanks