Hi Manuel, you helped me greatly after an issue I couldnt have thougt of myself! Not a computer nerd as you now know, I had an issue that vanished my website. But happily Manuel could give me an option to get the back up back. I did pay for a new hosting plan. But hope they refund me because this was unawareness all over and twice ask support which gave not the cause of the warnings I got that my website would end after free trial, while I bought a plan. Hopefully get a refunding for that. Manuel thank you for your patience and getting to the root of the cause.So now, even nighttime, I can get the job done today after a few hours of sleep! I was helped always in a nice way. But Manuel got the root of the problem and that would have prevented a lot of time lost. So 5* for you Manuel! Have a good sleep after worktime! Greetings from Holland.

Very, very helpful!!

I lost my 2FA codes and device. I submit request for account recovery. I sent all transaction details company details and invoices. And it's been 11 days but i cant still login my account. In Big Rock it says we reply in 2 business days for account recovery requests. But its been 11 days and i am still waiting for a solution. All they say via chatbot is, we are checking your recovery request. All our business is stopped because of this. Please find a solution. I couldnt believe Big Rock is so bad when it comes to support.Edit: My Account is recovered. And i can login now. Thank you.

Quick and painless help. Robust hosting solution.

I had the pleasure of working with Gusti. She was the BEST!!! Very profesional. Extermely patient. Absolute Knowledge! I am loving my experience with Big Rock!!!

I've been very pleased with Big Rock's services! Setting up my website was straightforward, and the user interface is incredibly intuitive and easy to navigate. The speed and reliability of my website have been excellent so far. The few times I've needed to contact customer support, they've been responsive, helpful, and resolved my issues quickly. Overall, a great experience for the price!

this Big Rock give me best help and solutions thanks Very match

Victor understood my problem and very quickly guided me. My problem was successfully solved

I was amazed at how quickly my problem was resolved. The reply was very clear, even for someone who does not have technical experience.

Thank you, I appreciate your kind help, especially Anne, she was very quick and very effective in following up to resolve the issue completely.

Thanks for your support

easy and user friendly

They are very quick to act on the problem and especially the one I spoke to was very good, thank you very much

quick responce and the solution given where easy to understand also all my issues where resolved or i had given a different solution which was to my liking

gd for beginner but login page is necessary

it was great help , I need to change my email provider and the guys over there assisted me patiently