Verry automated. You have to do the things in the right order. If you don't you need the helpdesk. The real persons are ok. The AI not so. First helpdesk experience wasn't great. Second one much better. Takes a while before you find the chat and then before get a real person. But they are great.

It has been a 3 weeks now I am not able to access my hosting account I tried to open a ticket multiple times but no response There technical team not able to understand my problem i pay every month 250$ for their cloud plan i am very very frustrated this time please help

The support team was quick to respond and really helpful. They were also very kind in their assistance. Overall, a great experience.

Great, this is a great choice. I have been using their service for a long time. I will continue to choose hosting. The staff are all geniuses, very professional and patient.

Resolving SSL IssuesThe staff was very helpful in identifying the problem with the SSL certificate. The Domain would not forward correctly to a new https:// website in Chrome. It worked fine in FireFox. We had to setup a new dummy website and put a redirection in the index.html file.

Having personally never built/designed or created a website/landing page before. Hostgator really does make it easy. Super easy to use and effective user interface. It really does make making the initial and subsequent changes to your website really easy. Monica from the team really helped me out immensely and a wish to again just genuinely thank her.

THEY ARE WORST IF YOUR BUSINESS IS DEPENDING ON EMAILS IN AND OUT, THESE LADS ARE HAVING BLO*DY HIDDEN CHARGES. YOU CAN TRY ANYWHERE NOT HERE. MAXIMUM REVIEWS HERE ARE FAKE TRUST ME

I've been using Hostgator for a while now. And for the most part it's been good. But recently I wanted to add a single email box to my account and it turned into a looping nightmare. In the end. Adding a single email box to my account, was going to cost me more than I was paying for the entire hosting. Their pricing system is very confusing and difficult to move through. And in some cases a little misleading. That's not the kind of business I was to deal with.

The scam is this. if you buy with crypto. there is no refund.

it's ok, but a lot of links for everything!

A lot of great tools. Thorough backups. Dedicated Tech support to fill in the gaps in your knowledge

kind people that know what they're doing, fast reply also is very important, must people when experiencing a certain issue for the first time get frustrated, so it is nice to have a helping had

I'm a fairly new Hostgator customer, but my experience so far has been excellent. The system is fast and reliable, and the interfaces and tools are easy to use. Today I had to talk to a friendly and professional Customer Success Specialist (Brisa) and received quick and detailed help to fix my issue. So far, so good Hostgator!

Hostgator's customer service is excellent! Their customer service provider was very patient in answering all my questions and helpful in walking me through the steps I needed to make for the changes I needed. When the person helping me was at the end of his shift, he let me know in advance and handed me off to his colleague, who was also very helpful and friendly. The overall experience I had was wonderful - very different from the customer service I received from my previous Web Hosting provider.

All ok, the platform is very intuitive and works fine

Great Support Wonderful Services Bigup Hostgator

great explanation, easy to understand

I have great experiences in every time I connect with them. So responsive. Thank you..

Easy to Handle, Awesome & Fantastic tool for you !! Hostgator is a web hosting provider that offers a range of hosting services, including shared hosting, VPS hosting, and cloud hosting. They have been in business since 2004 and have a strong reputation for providing reliable and affordable hosting solutions.One of the things that sets Hostgator apart from other hosting providers is their commitment to customer service. They offer 24/7 support via live chat, email, and phone, and their support team is knowledgeable and responsive.Another thing that sets Hostgator apart is their pricing. They offer some of the most affordable hosting plans on the market, with plans starting at just $0.99 per month. Despite their low prices, they still offer a range of features, including unlimited bandwidth, free SSL certificates, and a free domain name with some plans.Overall, Hostgator is a great choice for anyone looking for reliable and affordable hosting. Their commitment to customer service and their low prices make them a top choice for many website owners.

Fair prices. Easy to use website UI. Next zero downtime