HostGator

Jacksonville, FL, United States
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4.38
Based on 5616 Reviews

5

73.34%

4

9.12%

3

7.55%

2

6.14%

1

3.85%
About HostGator

HostGator is a web hosting provider offering various plans for different needs, from basic personal websites to large, high-traffic businesses.

Tags
Hosting
Contact Info

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Punjab National Bank

Perfect service and support!If you can get Professional Web Hosting for 48 months is better! Regards

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Punjab National Bank

Best price on the market in relation to the service offered. I've been using VPS servers for 3 years and they are all very stable. We had some instabilities just last month, but they were all resolved very quickly. The support is very attentive and every time I needed it, regardless of the attendant, I had excellent service. The only thing that doesn't make me very happy is that a new acquisition has a much better price than renewals...they should review this and give a nice discount for renewals too.

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Boni M

Great no probs at all, Specially fi Sister Khansa is there for your help, she is a quick at understanding and give a quick tips.

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Hitesh Katri

It was the fastest and quickest help I could've gotten, especially when due dates are approaching !

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B. Sharan

Excellent support! ( A bit delayed )

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Ranjith Kanne

Ok fine and good

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Manoj Pandya

Very bad customer support i got 500 internal servers on the "Cloud Professional" Hosting file and to solve that problem they asked me to charge is like "YOU NEED TO GIVE MONEY FOR SERVER THST'S FINE THEN THE REAL CASE IS IF ERROR ON THEIR SERVER THEN ALSO WE NEED TO PAY AMOUNT TO FIX ISSUE ON THIR SERVER" It's Real fun!!!!!Very Stupid hosting provider ever seen total loos of your money and third-quality server speed frequently you will get 500 internal server errors.I am a developer and ask for money to fix that error because i know everything i will not give money to them by someone non-technical ask that then they will pay and that is what running on this platform.if i can give a negative rating i can give -100000000000000 rating to them and I really angry with their customer support worst experience ever with any hosting provider i have used many hosting providers but this is the worst i have ever seen.I am a developer and all can see what service i am providing Wordpress web development service find me on google with "mr_darshanpatel fiverr"Last but not list "DON'T USE THIS PLATFORM WORST SERVER AND CUSTOMER SUPPORT"Darshan Patel(Wordpress Web Developer 4+years of experience).

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Jerin Thaliyanazhath

Thanks It's pleasure using your easy hustle free platform Thanks

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Batar Kanta

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Mohd Ali

if I want to put it in the nutshell, Hostgator offers the best services & support team. Been their customer for over year and so far I've seen nothing but great support.

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Vani Z

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NITIN CHAVAN

Real specialist that understand their client's problems and explain solutions with simple words.

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Nilgiri Data Systems

it was great and easy to use, with good communication skills

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Kshama Roy

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Newo Exchange

I was using it for 4 years but at the time to renew its cheaper to get a new service instead of renewing the current one, they don't offer a migration if you want to do that option so you have 2 options, migrate it manually or change company

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Raman Tigga

Update: Hostgator claims they are waiting to help me restore my sites, but that is not the case at all. As usual, its ongoing poor customer service and all my sites are still down thanks to a series of mistakes on their part.Original review: Hostgator has poor server security and poor customer support. I purchased Hostgator hosting and moved a few sites to their hosting. Most of them went down and I could not even access the WP dashboard. The malware scanner showed the site was safe however it appears that their servers are not secure. The customer support agent then deleted files off my site which caused another issue. They then asked me $80+ tax which they described as a 'fair' price to attempt to restore my sites (which went down because of their mistake) with no guarantee that they would be able to restore my site + it would take them a few days to evaluate what went wrong on their side. What a joke!

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amit shekhar

Hostgator's domain/site management is different from their competitors, but their web support is quite responsive and their domain prices overall blow godaddy out of the water. I was a bit disappointed to find virtually no scripting support (Pearl, CGI, etc) unless you get their VPS product. "Premium Web Hosting" has no support for such things. Regardless, the pricing for hosting and domains is still superior. I'm a convert even if their "Premium Web Hosting" is more like Premium-Adjacent Web Hosting... If you don't need to run server-side scripts their AI web designer using WordPress is quite good on the Premium-Adjacent product (hehe). I honestly didn't even want a flashy site, but their site designer cranked out a fairly compelling design complete with verbiage from only a few sentences from me describing the website. Very ChatGPT Good! Honestly, it is a great service.

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Brian Serrao

Kynna was very helpful. I'm not tech guy and she made everything easy and light for me. I love it!

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suruchi shobha

Experience has been REALLY good!Was able to pay with crypto, customer service was available in the middle of the night and the Agent Andrew was Really Helpful, Knowledgeable, and Fast. 10/10 would recommend.

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Kari Z

Myla was amazing, went through multiple courses of action to fix my problem. Was very polite and patient. all additional questions such as navigation to complete steps to rectify my issue. Highly recommend Hostgator hosting to everyone.

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