First, Hostgator is super affordable! Next, their services as great and rich. I have never had complaints and this is my first year going... They kept improving on their service deliveries at no extra cost. The AI assistant is top notch and Hostgator is very easy to use. I can recommend it over and over and over.

I am fallen in love towards this service it is the best and it includes better prices and best performance.

Every step of setting up my account, which plan to choose and transferring domain and site servers was well explained and made it easy to understand. There was regular support in navigating these things with regular prompts about how to resolve issues. The website builder they offer is easy to use and made setting up a website quick and easy with all of the key elements available. They quickly handled questions as well as offering a lot of support material and articles.

Good communication and my problem was resolved quickly.

A great hosting service with excellent customer support via live chat. They always deliver and follow up to ensure all is well.

My experience has been great! This is my first time setting up a website, and so far the process has been very easy! I would definitely recommend Hostgator to anyone who needs a web host. The prices are very reasonable...I am happy I did my research and found Hostgator!

All I can say is unbelievable!I don’t know where to start, had so many issues in past few years.I get a resource notification that I need to upgrade my cloud hosting. The problem is that its coming from Disk Usage. My current Disk Usage is 2%, lolo I am using 5GB out of 250GB. HUH? How on earth can I be using too much disk space when I use like 2 % of it?Not just that, a few days ago I could not even load any website and then after so much time with support, they finally decided to move my hosting to another server. The very next day I go to the websites to work on WordPress site, and it freezes up, then I check the rest of the websites and sure enough, wont load or extremely slow. I contact support and must wait and try to get a real person as thew BOT Emily keeps on posting issues with optimization on websites. I have had these same websites up and running VERY optimized without many issues in the past year except server concerns. I run WP Rocket and always optimize all my websites as I have been doing this for over 15 years. On a side note, same technology running on c panel shows almost perfect results in Lighthouse and speed test such as GTMetrix. I also have tested all the sites with same tools on this Hostgator Cloud server and same thing, great results but they keep on coming back and coming up with excuses.I am not one to make complaints or reviews, but I have had it with their excuses. It does not seem to help when I contact support as I get know where with MOST of them. Some support staff is very helpful like DIEGO, very knowledgeable and always willing to help. If you look at my resou7rce usage, its such a joke as I am barely using anything. In fact, I have even deleted some websites I don’t host anymore, and it seems like the lower the websites, the more issues.Here are some details about all resources - 12% of resources used in the last 24 hours.Here are the details about the so-called resource limit reached - Disk usage limits peaked 40 minutes. I am ONLY using 2% so how on earth can this be?The cost is great, but you get what you pay for and in this case, I am not even getting that in my opinion. I asked to speak with supervisor, nope, I asked for management email, nope. You can’t even make a complaint to anyone. So, this brings me to this review. I need to warn others. This is the email I got just before this review - Action needed: You have outgrown your hosting plan. I have no idea how this could be true as I don’t even come close to outgrowing my resources.UPDATE *****OK, so the issues continue to happen…This morning, I logged into TWO websites to do some WordPress updates on the plugins. The sites started to bow down again and at times, gave me a 500 error and would not load. Contacted support, took a LONG time to get someone and after she looked at it, came back with a link to optimize my websites and showed images of spiked resource for memory. I looked at it and it was from the resource levels, my average memory used is 500 MB, I have or suppose to have 6144 memory with my hosting. It spiked to 900 MB, I am suppose to have 6144 memory. HUH? How on earth would this cause my websites to not load? Also, checked the CPU and it spiked to 22 %, don’t I have like 78% left? Not even close to going to my limits. My websites are also to 95% speed all the time and all my images are ALWAYS optimized. I have been doing this for many years and its like they don’t think I know what I am doing. Even with spikes in traffic or DDOS attacks, the resources show that I should have plenty to accomodate and get the websites ot load decently.Look at the disk space, I was also getting a notice saying I needed to upgrade my hosting because disk space was reaching limits. I am at 3% disk Space - what? but they wanted me to upgrade my service because I was using 2-3% disk space.PLEASE be mindful when using these people as in my opinion its not worth the stress and headache and I am moving my websites out and will loose close to 1 year left of service, but the stress is not worth staying and having my clients get upset because their websites won’t load.

customer support very badi wll contact but not reply

so far very frustrating. made a mix up while trying to register my free domian and now it is stuck. cant change the end .net.br and cant register what i whanted. and cant set my web site on line before fixing it. so, yeah, so far, very frustrating. the suport was good. My problem was the sistem not the people.

I'm a graphic designer that has a little knowledge on web development. Hostgator made it easy for me to design good looking and functional page within 2 days. I also appreciate how fast their customer service responded to my question about some issues I had before publishing 'coming soon' page. I contacted them without having any hope they would reply or that I'll actually talk with a real person. But I did it anyway and I'm happy and grateful they've helped. I'll definitely continue using their platform! Thumbs up for Hostgator and Emily

Initial Issue:I encountered a "403 Forbidden: Access to this resource on the server is denied!" error while trying to access my website. This issue occurred and persisted despite multiple attempts to resolve it on my own.Support Interaction:The web hosting support team responded within seconds of my initial request for assistance. Their communication was clear and professional, and they quickly identified the cause of the problem.Resolution:The support team explained that the error was due to missing a .htaccess file. They offered to make the necessary changes on my behalf. The problem was resolved within several minutes of contacting support, and my website was accessible again without any further issues.Overall Experience:I am satisfied with the service provided by Hostgator. The support team was efficient and helpful, and they resolved my issue promptly.

Be careful the Automatic renewal feature is on by default so they auto renew take your money and don't reply to your emails. I would avoid using this web hoster customer service is awful and communication is none existent.

What made my experience great was the wealth of knowledge that Emily had. I had an issue where the language surrounding the issue was beyond my level of expertise. When it comes to technology and understanding the more complex language, it's not easy for everyone to understand. I asked Emily to explain things to me in layman's terms and she did just that! It was very quick and painless.