A very useful, user friendly site ! Great platform to build your website or landing pages. Thanks.

Fahmi from customer support was fast and help me with all my questions. Great helap and great support from his side :)

So far I find it very helpful on my projects. I could say that the money I paid is really worth it. I also appreciated the support of the technical support team of Hostgator.

They are very nice and very helpful.

My issue is not resolved, but Just? was very kind and fully cooperated, and investigated. I am not sure what the problem is either, I just know, that I never had it on the previous hosting provider. However, I like your systems more and how everything is organized, so I'll stay with you. I hope that I'll be able to make my plugin work on your enviroment too. Thank you for your help!

I was answered precisely to my questions and each time with great courtesy

I am very satisfied with Hostgator, its performance, easy management of the website and additional tutorials and helps. However, living in Egypt I have problems with payment, because of currency restrictions. It would be great if you could add bank and money transfer options, or even better open an office in Egypt to serve and increase local and African customers.

Hostgator is really good, probably the best hosting I've ever used. My only complaint is the hPanel/the account backend. It is awful trying to find the things I need. I find the UI confusing and I have to hunt around to find where to go to achieve simple tasks.I host with multiple hosting companies and most are simple to use, but because I am not regularly using hPanel if forget where things are.

excellent and good the service is too good and their support is very friendly and good peeps they now what to do too good

It would be very helpful if Hostgator would provide a single site index page with nav links to each service and sub-service so the first-line support (or users) could quickly find a link or be advised which long to choose by first-line support. Because you change your interfaces based on the clients package they’re running, your support people can’t tell clients where to find links, except by referring to general areas too look (and even then they say it’s dependent on the package you purchased). Put 100% of your links into a taxonomy index page so both clients and tech support can easier find various services or settings pages.Cheers

I wouldn't recommend at all. I find it interesting that I'm not able to formally review on Facebook. Since November, my sites upload to the Hosting FTP's with KB's missing and sites obviously don't load correctly. I've wasted hours and hours on chat windows with their support and ultimately just results in working a workaround, but still, I can't upload my sites directly from my builder, which is super inconvenient and obviously not how we would want to work. I've shown hard evidence of what's happening, and it's nothing to do with my system!I've tried migrating to other servers, and no change. After 3 months - I just give up. I'm moving elsewhere.

I am writing this review to express my extreme dissatisfaction with Hostgator's services. Our website, nativusveganfood.pt, has been offline for weeks due to a payment issue that Hostgator seems incapable of resolving.The problem began when our domain expired last month. We made a payment for its renewal, and despite providing all the necessary proof of payment, Hostgator claims they cannot locate the funds. The support team consistently redirects us to the finance department, which, in turn, has been unresponsive for weeks.I engaged in a conversation with a representative named Henrique through the live chat, and it was a frustrating experience. Henrique initially attempted to understand the situation but later informed me that our domain was marked as deleted on their end due to expiration. However, the payment had been made for the renewal, as evidenced by the attached Multibanco payment confirmation.Despite providing this evidence, Henrique stated that a finance department investigation was necessary. I emphasized the urgency of the matter as our website remained offline, impacting our business and customer experience. Henrique acknowledged the issue but could only offer reassurances that a finance team investigation was underway.I expressed my frustration at the lack of a swift resolution, highlighting that our company is losing business with each passing day that the website remains inaccessible. Unfortunately, Henrique could only suggest waiting for the finance team's response, which, given the circumstances, was unacceptable.In an attempt to expedite the process, I requested that the domain be reactivated while the investigation continued. Henrique mentioned that this could be initiated through a separate request, but there were no guarantees of success. I also inquired about a contact number for customer support, to which Henrique informed me that Hostgator does not provide phone support.In summary, Hostgator's inability to promptly address and resolve payment and domain activation issues has left us extremely dissatisfied. The lack of effective communication and prolonged downtime for our website has significantly impacted our business. I would caution others against relying on Hostgator for their hosting services based on this disappointing experience.

Great Experience Till Now With Hostgator. Using Hostgator Hostgator for more than 2 years. Great Services And Helpful Customer Support. Editing my review cuz for me, Hostgator is not the best hosting provider anymore. I Faced many issues in the last 2 months but Hostgator support helped me , and nowadays Hostgator support is even unable to solve the same issue they solved 1 month before.

Grerat service and support BUT be aware that they will charge you unto 6 times more for a renewal on a year. Like, you get a promotion for 4 years, you pay 10 per each year. OK then you have to renew on the year 5, it will cost you 300. Like that, thats not fair. And if you create a new account, it cost you 10. So you have to migrate everything and make a mess to keep having a good price.

Hostgator is far superior to my previous hosting provider, specifically regarding the delivery speed of my websites, navigating their website to manage my sites and finding tutorials or getting specific help on any issues I face. The only improvement I'd like would be faster response time when transferred to their live customer support team. The AI support has been excellent though and that's instantaneous, but sometimes you DO need an actual living person. :-)