Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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Abhishek Shah

I’m excited to share my experience with Alvaro from Namecheap's support team. When I called recently to get help with removing my payment method so I could transfer my account to a customer, Alvaro was incredibly helpful. He was very polite and professional during our conversation, which made the whole process smooth and easy. Alvaro's knowledge and friendly attitude really impressed me, and I couldn't have asked for better support. Thank you, Alvaro and Namecheap, for providing such excellent customer service!

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Joshua Daniel

Blake was so professional when I called in and took care of my needs with my Namecheap emails. Thanks Blake! Highly recommend Namecheap!

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Reema H

I had the pleasure of working with a Namecheap representative who went above and beyond to assist me with resolving technical issues on two of my sites. She was incredibly knowledgeable, graceful, and kind throughout the entire process. Not only did she resolve the issues promptly, but she also provided clear instructions on how to manage similar challenges in the future.She walked me through the steps with patience, offered a short tutorial for backend management, and shared an article that further clarified the process. Despite the call being lengthy, her attentiveness and friendly demeanor made it a seamless and stress-free experience.Thanks to her help, I now feel more confident managing my sites independently. Her outstanding support is a true testament to the quality of service at Namecheap.

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John Patel

The customer service representative went above and beyond when I made a mistake and was very helpful. He quickly came up with a solution for my problem and was super friendly.

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Bhooshit Satrujit

Soni exceeded expectations! Not only did she offer generous discounts, but her friendly expertise guided me through website complexities. Impressed by her patience and detailed explanations – even obscure topics became clear thanks to her knowledge and kindness. Highly recommend for thoughtful, expert website support!

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Karanjeet Singh

My customer service rep was great. He was efficient, knowledgeable and very helpful in solving my problem…and during the holiday season, as well~

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Chandrashekhar Tengale

Our DNS was having trouble connecting so our site was down and their phone service rep helped get it back up and running. We are transferring from Square Space and so glad that Namecheap has phone customer service (unlike Square Space) for issues like this.

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DOMAIN ADMINISTRATOR

The best customer service! Monica was friendly and efficient. I love that Namecheap does not use frustrating scripts and they get right down to business.

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Maulik Shah

Chelsea (spelling?) was terrific! Patient, informative and extremely helpful. Namecheap should have more like her but, given her unique combination of technical know how and ability to ferret out my personal situation and needs, that may be very hard to find. J R Capps

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Aman Chaudhary

This person was in the United States spoke English could understand them very helpful very knowledgeable. Would highly recommend this company.

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Vipin Das

Courteous service, quick resolution of the problem.

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Anubhav Khattar

Mark was a cool and smooth operator. He knew what he was doing and walked me through the process. I did ask for a coupon to aid in cost but he said only new products. Not Mark's fault but Namecheap you can do better than that. Word to your mother!

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Nagarajan Vadivel

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LIVEUPX PVT LTD

Just experienced two of the best customer service reps I have ever had the pleasure to work with, Laura M. and Raquel are super. This company is doing something right if I had two different reps who were both so pleasant to work with.

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VIVEK MANKODI

Extremely helpful, fast,courteous and friendly!

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Sumay Group

Raquel was very professional and kind…and very patient. Thank you!!

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Pravin Ghorpade

Our support person, Brian, was responsive, patient, and helpful. He solved our issue in no time.

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tapas singhdeo

Jay was very honest and helpful with my questions.

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Abhay Singh

Kyle was fantastic to work with. Give that man more $$$$

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Soundra Pandiyan S

long time with Namecheap - easy to communicate and achieve my goals. their website is awesome, so simple a third grader could make a professional looking website. Plenty of options available, all easy to use in setting up a great website!

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