Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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Ashitosh Vyavahare

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Adira A

A locksmith was able to come to the house within an hour of my calling Top Locksmith, and Andrei was very professional and walked me through the options to fix the problem. Highly recommended!

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ABDUL SATTAR

Namecheap's customer service is extremely helpful. They go above and beyond to help.

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Srihitha Software Solutions (P).Ltd

The Customer Service Agent was great and helpful until he rushed off the phone and ended the call before i was finished asking questions. I had waited on hold for 20+ minutes and then had to call back and wait again. After a new support Agent answered, my call was Maybe I'll try again tomorrow. I never got my questions fully answered.disconnected.

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Renuka Holla

Fabulous serviceDidn’t wait that long On hold only about 10 minutesWhen my phone call was cut off my representative rang me back from America to help me with my inquiry which in my books is amazing thank you

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Akash Singh

I've been with Namecheap for many years and hope they will always deliver they way they have up until now, with good prices, and great customer support.

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Arvind Kumar

very easy to talk to and was more than willing to trouble shoot the issues.

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Raj Shukla

Mark Joesph was amazing and very professional through the process and got my email finally working. Thank you Namecheap, i love your service.

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Dattaprasad Vispute

Namecheap is much more than a cool name. I have used them for almost 20 years now, and they are just excellent in all areas! The customer service and tech support is terrific. The on-hold, wait time when when phone-calling is insignificant. That alone is such a relief! No annoying bots. Reasonable prices. Very user-friendly website. They are entirely trustworthy and reliable. I recommend them to everyone! I will use them for the rest of my life.

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Chitlarsh Mukul

Preetib Kumar knew exactly what needed to be done with the issue at hand. He was fun and funny to work with. The amount of detail and knowledge he has is phenomenal. A treasured employee.

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Husan Koushil

I'm starting a small business, and Namecheap has checked all the boxes I needed from the domain to its protection, my website and it's marketing and my email needs with a good pricing for everything as a bundle.

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vinayak web developers

We were able to clear up some things but I still cannot send emails without them bouncing back as undeliverable. I still need assistance cleaning this up.

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Snehal Santosh Jadhav

The customer service representative did an excellent job of explaining what I had and what would work best to fit my needs. Well trained and very personable. ????

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Susmit Laha

Brian was very good and immediately fixed my issue.

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Rakesh Patel

my extremely terrible experience at Namecheap, Namecheap automatically moved my server to a new server starting from the 21st (pre-announced) and the old and new servers crashed and were inaccessible since then. until the 28th, my server was accessible again but the website on my server was down due to Namecheap's data transfer problem. i sent support tickets many times but the problem was not fixed. i was forced to move my server to a new provider myself. terrible.Rate the quality of service on a scale of 10: server quality 5 points, service 4 points, price 3 points. spent a lot of money but did not get a worthy result. terrible. i created a ticket to request a refund but have not received it yet. Namecheap must compensate for the damage you caused me

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Arvind Reddy

Got a great service. The support tech was very helpful, and he knew what was needed to be done

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Joseph Martin

I recently had a great experience with Namecheap's customer support. The representative who assisted me was extremely knowledgeable, and patient.

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Joseph Martin

The person who supported me was patient and kind. She answered my questions and offered options that not only addressed my concerns, she provided a fantastic solution helping me to achieve a professional goal. Much appreciated.

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Joseph Martin

The customer service person I spoke with was awesome. His name is Kris and he was efficient and polite and very knowledgeable.Been using Namecheap for decades for dozens of domains. I’ll never go anywhere else.

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Joseph Martin

They tried to rip me offI’ve used Go daddy 3 time and had no issues and always found them helpful one girl tried to rip me off tonight instead of helping me B2B I always start building for free and have the site I built after upgrade this time my site disappeared and gave me a rubbish one I tried to get the site I built as but I wasn't happening she went to back office cane back and trued to charge me £60 on to of the £115 I already paidThey must of thought I was rich because I paid upfront and trusted them guess what? Got a refund never to use them again they got one template all you can do is kake ut look different and the site builder don't support forms. Avoid loke the rash they ripping people off now seriously stay away

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