Great service

When I used this website they banned my content and my hacks gng on diddy fr. They also want to take down my website "Namecheapsucks.com".

Lindsay was fantastic! I was very nervous to finally move all of my products over and she made the process easy. She was very knowledgeable and I didn't feel any pressure to get it all done quickly. She made sure to check in before the call ended and took the time to review a point I wasn't sure about, AND she had a great personality. Best first experience with customer service I've had. Thank you Lindsay!

Appalling service! During a two-week period, I experienced significant issues with email deliverability, as my emails were consistently directed to the junk folder. My initial attempts to resolve this involved daily communication via online chat with Indian Customer Service during the first week failed. I was repeatedly informed that implemented changes would require up to 24 hours to take effect; however, the issue persisted beyond these stated timeframes. In the subsequent week, I engaged daily with customer support via telephone. I spoke to about 12 people in total. Despite these efforts, the problem remained unresolved. Furthermore, I opted to purchase additional services at the recommendation of customer support, with the understanding that this would rectify the situation. Unfortunately, this did not yield the desired outcome. I could not deal with it anymore as it was significantly affecting my mental health. Consequently, after two weeks of unsuccessful attempts to resolve the matter, I made the decision to terminate my email service with Namecheap and transition to an alternative provider. Based on this experience, I would not recommend their services.

Every time I talk to Namecheap it is friendly, helpful and meets my business needs.

The agent is very kind and knowledgeable about the product.

Namecheap has been great when it comes to ease of use and support.The team is professional and gets the promised work done on time.

I just had the absolute pleasure of working with Jeremiah at Namecheap, and I cannot say enough about the incredible level of service he provided. Our call lasted 42 minutes, and throughout the entire time, he was patient, kind, and extremely knowledgeable.He took the time to thoroughly understand and correct the issue with my email, making a process that could have been stressful feel smooth and easy. His professionalism, attention to detail, and genuine kindness stood out immediately.Employees like Jeremiah are rare — he truly deserves applause, a raise, and a good gesture from his company. Namecheap is lucky to have someone like him representing their brand. Thank you again, Jeremiah, for your outstanding support!

Terrific post-purchase support for domains, sub-domains and sites.

Francesca was patient, lovely and ver helpful. We need more support like hers. Thank you :-)