Precise unpretentious present people people. Straightforward and no 'gotchas.' Thank you for over thirty years of 'cool!'

Your team is extraordinarily knowledgeable and very helpful and I look forward to dealing with them on a regular basis once I get my website up I so appreciate the fact that people out there are hiring the right people for the right job and they know what they're doing thank you so much

Professional response

I have not use Bluehost before, until i join the online business and this is my second encounter with Bluehost. I do not understand most of the things and not good with internet stuff but the Staff makes it simple for me. Thank you.

My service rep was AWESOME during my meltdown. Calmed me down and we got to the bottom of the issue. She was AWESOME, i will always work with Bluehost, their customer service is top tier.

Customer service agent Sade was so helpful, attentive, and answered all my questions, and helped me find the best products for my startup company.

the staff care, extremely helpful, they listen and are top drawer professionals

The customer service person was very personable, caring and professional. He called at the right time because I actually needed some help. I was completely satisfied with the customer service.

I am not very technical. Mark Joseph was great. He was patient and helped me setup an email I could not get set up & also update several things so that I will be able to use the services I have purchased.

James is a true enabler. He takes the time to deeply understand the customer’s needs, suggests the best alternatives, and empowers the customer to make informed decisions by providing all the necessary information. This thoughtful approach ensures there’s never any buyer’s remorse when dealing with him.Thank you, James, for your outstanding service. Bluehost should absolutely use you as a role model when training their staff. With more representatives like you, Bluehost could organically cement its reputation as the go-to hosting provider. As a performance consultant, I can confidently say you exemplify excellence in customer service.

Amazing customer service, easy to build website, great free products, and easy process to transfer free website to domain website for business purposes.

I called because my email had been hacked and was I needed help. I was sent a list of all the steps I needed to take to ensure my computer was protected and help getting my email restored.

Nathan was very helpfull, right on the point and resolve everything within minutes

I got a live, english-speaking person on the line who resolved the problem quickly

When i called about an issue with a product I spoke with a customer service agent Steven Martinez, who handled the issue promptly with in a few minutes and gave a great customer service experience.

The help line was unbelievably patient, helpful and gave the solution I needed. Super work.

The customer service representative Mathew, was very articulate, had great listening skills, & provided the best product for my business. He also allowed me to take advantage of a 35% discount and helped me access the correct tool to build my website and grow my business. THANK YOU!!

Joe was very helpful and got us up and running again!

I had a good experience overall! The customer service team was really helpful and went out of their way to assist me. I’m still looking forward to having my email activated soon, but I totally understand that some things just take a little time. Thanks for your support!