I realized 2 days later that I registered a wrong name for my domain. I called the customer service to request a refund; within a few minutes I was talking to a live representative(not an AI!) who was highly professional, knowledgeable and fast in her response to issue a refund. I'm rather impressed with this level of service.

Love the customer service at Bluehost. I know I can rest assured that I can call and talk to a real human who will resolve my issues and hold times are not long. Over 15 years in my business and their customer service is still this level of quality. In this day and age of automations, AI, customer service chat bots, and many large companies hiding their phone #s or simply not having them (Google I'm calling you out), it's good to have real, actual customer service.

Kevin is very skilled and knowledgeable about domains. He went above and beyond to make sure that I had the best solution for my circumstance.

Evan took the time to fully investigate the issue, he corrected what others missed. Great to have Evan a part of the Bluehost team.

I have been a customer of Bluehost for over 25 years! They have an amazing customer service for all departments. Over the years as their company grew there excellent customer services has remained consistent. It takes a lot of patience helping clients like me who are not in anyway tech savvy. So Thanks Bluehost for all your help!

Representative was very knowledgeable, and made my inquiry a great experience.

Listening first and foremost. He listened to my concerns and waited until I was done talking before addressing each question. He then in a very reassuring manor answered everyone of my concerns. I hung up feeling very relieved and confident that everything is as it should be.

Had back and forth calls with Bluehost and our network sharing host company. The representative from Bluehost, Marisa listened, was patient with my issue and found the solution. Also, she was pleasant to work with.

James was able to help me with my website DSN and also went the extra mile on running reports on my domain and website.

Great customer service! They actually have a ph# and a live person who can help answers! Thank you Ray for your awesome help today! I use Go Daddy for All my website needs!

Quick and knowledgeable customer service people

Steven helped us with websites, domains, and renewals. Super great to work with. Todd S

Customer service agent understood my issue and was able to walk me through what I needed to do to fix the issue in words that I could understand.

An extra-ordinary and expensive experience.I have 5 domain names with 0-2 sub-domains with them.Good part: Recent employees are patient, polite and professional.Bad part was the business had a time got China as its Asian Agent and I was in Taiwan. I was worried about them using my websites to do bad things. Because I closed my business, I didn't worry about my websites. They sent me an email ask me to spare my files. But I was busy with my life without paying attention to my business related stuff. 2025 is a disaster year, I want to let my websites' contents to save lives. But now all the contents were gone. That I accumulated for years of contents lost without sparing files. So, please don't use the host server as a paid storage!

Very informative answered all my questions and was patient for me to make my decisions.

Orlando was amazing! He answered all my questions!!!

Kevin was super personable and helpful and made the customer service experience super enjoyable. If every CS call was as successful as this, my nervous system would be relaxed and happy whenever I needed to reach out to companies in order to resolve a problem. You go Go Daddy and Kevin!

The customer service representative took her time to explain everything that I asked about and helped resolve my issues. Bluehost has been a great help to me for the past 18 years. I strongly recommend this company to everyone.

Generally not my favorite to resolve issues.

I had trouble with my MSFT email software regarding security and the rep - John was extremely knowledge and helped me very quickly get back to my emails. John is the best I have worked with @ Go-Daddy!