The US reps are great. It is just getting past the outsourced ones that is the problem. This is an on-going issue, please bring your reps to the United States.

Steven was patient and helpful. He was able to resolve all the issues I was experiencing. Thank you Steven.

It listened to what I said and dealt accordingly.

Anthony, my customer service representative skills are unmatched. He explained in detail the information that I did not understand. He also gave great advice and product knowledge.

Excellent customer service and staff are very patient and helpful and make you feel at home even when you ask questions on the technicalities that are hard to understand.

John was extremely helpful in retrieving my account.

The service I received from the representative (guide) was exceptional. He resolved all my concerns with superior knowledge in a patient, polite, and friendly manner.Being a customer for almost 20 years, he's one of the best. Sorry, I don't remember his name. I think it was Ray, but not sure. However, just want to say thank you once again.

Malia my Bluehost Guide was very personable, knowledgeable and patient with me. I have 13 domains and was overwhelmed when I called. She noticed the confusion and offered to help clean up my accounts to simplify things for me.She also offered me additional solutions to simplify my accounts so I can save money in the long-run.She was extremely pleasant to talk to and made me feel very comfortable.

MOWING A NEIGHBORS YARD AT 7:15AM ON A SATURDAY!!!!!!!!!!!!!!!! NO CONSIDERATION WHATSOEVER!!!!!!!! Last Saturday I called the company to complain then today they are right back at it at the crack of dawn!!!!!!

Bluehost provides great products for your business and personal needs. Affordable pricing and excellent customer service.

My experience was great because of Malia I was advised of one thing and called back to get assistance with that and she updated me on better aspect of dealing with a transfer to anothercompany i reallydidn'tneedtomake. What would make the business better, all agents advising clients on the same information, having product awareness as Malia has assisted me and relieved me from making a decision that would have been the wrong way to approach my situation. I'm grateful for her help.

Professionalism: patient, kind, and considerate.

Customer Service agent cleared up my email issues & helped me understand the whole platform while doing it... Excellent Service!!

The customer service rep was professional and helped me to locate my question by providing step by step instruction.

Agent was Awesome ! SYSTEM ERROR NOT RESPONSIVE VERY SLOW but your response service Requests took far too long for completion when agent is on the phone TO CONFIRM!The Processing for turnoff Auto renew says cancellation and Still processing for a good half hour after the process nothing was immediately confirmed Systems error unacceptable customer response TY

Very informative very courteous and caring thanks

Tom at Bluehost reached out today to truly understand the issues that I had with the outage over the past weekend. Tom was the EPITOME of empathy. He gets it - when few get the importance of listening and making the Customer Experience a 10, each and every time. I've been with Bluehost for 10 years and they need to hire more people like Tom. Kudos to Tom for his work and the service recovery. Thank you.

Go daddy has handled my Website just fine however I would Never Recommend anyone to use them through their Merchant account options. They make it seem easy and simple but it ended up costing me tons of money after they terminated my account for no reason. I called customer care and they had no notes as to why and couldn’t give me any info as to why they terminated the account and refunded/voided all Charges that had not been Deposited yet! I am moving my web hosting to a more honest and trustworthy company!