Great easy access and excellent customer service

Dear Bluehost,I am writing to express my deepest gratitude and admiration for Keyla and Bluehost in general; Keyla provided me with truly outstanding service today. As I sincerely told her over the phone, she is, without exaggeration, “the perfect human.” Throughout our 2.5-hour phone call, Keyla exhibited unwavering professionalism, patience, and positivity. Her ability to maintain such an exceptional level of attentiveness, kindness, and detail-oriented care over an extended period was genuinely remarkable. During our conversation, I made several purchases for my new e-commerce business (and decided what I now want to purchase from you all the essentials vis a vis my upcoming blog). I am confident that I will continue to make future purchases exclusively through Keyla, as she was gracious enough to share her direct extension with me upon my asking her for it for this specific reason. She has now officially become my dedicated Bluehost sales representative, a role she has more than earned through her exceptional service. Keyla went above and beyond by promptly emailing me detailed resources and articles regarding my newly purchased services and products--also upon my request, as well as information about additional services I plan to acquire in the near future. Her thorough follow-up and proactive assistance demonstrated her commitment to ensuring I had everything I needed to succeed in all my creative business endeavors. Additionally, Keyla took the time to double-check my actions with my recent purchases—some made just yesterday and earlier today—to verify that every detail was in perfect order. I deeply appreciated this extra effort for which I asked that showcased her diligence, dedication, and patient loving-kindness of helping people through working at your company. And she patiently helped me a lot, as this is my first business I've owned and operated! Keyla possesses an impressive blend of technical expertise, sales acumen, and a warm, personable approach in conversing with customers. She provided valuable guidance as a web-based small business consultant, offering thoughtful advice on navigating various options, including her input while I chose my new toll-free business number I bought from you today! (Remarkable product, by the way! You guys should advertise this service more--you'd make a killing!) The discounts she extended were a very kind gesture, and her genuine desire to help me succeed was evident in every interaction between very quick hold times. I have worked with many web-hosting and website-design companies over the years since the age of 12, and my long-standing belief that Bluehost is the absolute best remains unchanged. It’s not just the highest possible quality of your products and services—it’s exceptional team members like Keyla who set your company apart. Keyla is a rare gem—a professional with both technical brilliance and an authentic, kind-hearted nature that organically contributes to great sales for your company. I truly hope Bluehost recognizes and cherishes her contributions. She made my day today, on New Year's Day--a day I have dedicated to working on my ambitions (just as I did late last night on your website during New Year's Eve) so that with Bluehost's help, I can bring into the new year with me vast and vastly exciting abundance and prosperity. Thank you for fostering a team that includes such incredible individuals. Bluehost has played an essential role in bringing my e-commerce dreams to life, and Keyla’s support has made this experience exceptional. I am loving every second I spend using your products and every dollar I spend investing my money with you so I can bring all my various business goals into fruition. With sincere gratitude, Stephanie Case

Derek hooked it up, deftly bringing a solution way more elegant than what i had cooked up, and on a holiday, too. Worst part was the 4 minute wait...

Fast, reliable, prompt delivery and service

I had some services that needed cancelling with extenuating circumstances. David was patient and easy to work with. He resolved my requests with a pleasant demeanor and interest in resolving my issues. Definitely an asset to the Bluehost support team.

I was able to be guided by the agent to resolve m problem. It was fast and seamless

Jermey provided exceptional customer services, and resolved my issue. He presented himself professionally as well as being compassionate. He helped make this a user friendly experience despite my limited knowledge in this area.

Fredrick was both pleasant and insightful with helping me understand a whole lot that I did not know anything about. He then took the time to run through all that I had signed up for which is everything I need to succeed for a very reasonable price! Thank you Bluehost!

Great customer service

The customer support Lady was very nice & patient. I truly appreciate her help.

I was panicking when I called, and Freddie was extremely patient with me. Not only did he solve my issue, but he also waited on the line with me until I was completely comfortable with the process.

Because when I call with a support question I GET to speak with a human! Jordan is an amazing service representative. They were kind, listened to my concerns and addressed everything during our phone conversation! Thank you Jordan!!! wish there were more Jordan’s out there at other organizations ??.

Great customer service

I spoke to several Go Daddy reps in the past requesting assistance to turn off the authenticator but all of the prior reps were not able to help me. Aira Mae was patient with me throughout my frustration and helped me turn it off and get into my account. I am forever grateful. Thank you Aira Mae

Bluehost is a great partner to have. Their representatives are knowledgeable and professional.

My Bluehost agent sat with me throughout the entire process of registering my domain. She was very knowledgeable of the steps that I needed to go through, very jovial and gentle with my mistakes and glitches.

Customer service rep was very knowledgeable and responded to my request immediately.