If you get a US based tech support rep they will be able to help with your issue. If you get a foreign based rep hang up and try again because they typically can't resolve your issue.

I've been with GoDaddy since 2005 and have had several websites that they have built and managed. I highly recommend GoDaddy for all your website needs.

Always so very helpful, quick and easy to use. Staff have been extremely helpful from setting up to current date!Highly recommend

Simple, friendly, knowledgeable, and overall genuine customer service!PJ, my initial point of contact/sales representative was absolutely fantastic in every way-Thank you!My follow-up with John was also an excellent experience. I look forward to utilizing GoDaddy for our merchant payment service and also knowing that customer service in the future will be outstanding.

Barry did a phenomenal job helping me with a pretty technical domain transfer. He is professional, personable, and kind! The GoDaddy customer service representatives are always beyond helpful.

The staff at GoDaddy is always helpful and patient until we get a resolution.

Dylan at GoDaddy was Amazing!!! People like him doing customer support is why I use them!! Thank You Dylan!!

Rick was amazing! He k owns the product inside and out! Helped me resolve my issue and gave me advice that was needed. Many thanks for your expertise and experience!

There was something in building my GoDaddy website that I had wasted hours on, not succeeding. It was very obtuse, but Dylan found the problem where others could not. I had been very frustrated. This agent was awesome!!!!!!!!!!!!!

We've had a very disappointing experience with customer service and technical support from the GoDaddy Philippine office (mainly). Calls are frequently disconnected after 15 minutes, and we're often placed on hold for so long without receiving any assistance. This lack of urgency is unacceptable, especially since our emails have been affected for four days.This issue has persisted from December 15th to 19th, and the severity is being ignored. Different support engineers have provided different resolutions, and one even tried to sell us another feature instead of addressing the problem. Additionally, one of the support representatives was argumentative and did not understand the urgency of our situation.Due to this ongoing issue, and because there is no premium support addons we are now considering moving to another domain registrar.

Go Daddy provides excellent one on one service??

Very helpful customer service & helped me save a lot of money.

Godaddy tech support today was outstanding, it’s always good but today Warren went above and beyond to listen and be patient to understand my needs and give me the best solution.

always friendly professional and know their stuff

My colleague registered our site at the time, unfortunately with GoDaddy. I’ve already had past bad experiences with them, unfortunately, and my recent interaction has only confirmed why I’m not the biggest fan. It left me thoroughly disappointed and frustrated. Well, here we go: Managing basic DNS settings, like the SOA Expire Value, is a fundamental part of domain management, yet GoDaddy charges an additional €72/year for “DNS Premium” to make such changes. To make matters worse, they have outright refused to correct the value, even though it is currently out of range and should have been configured correctly from the start. This feels like a deliberate and unethical tactic to force customers into paying for unnecessary upgrades.During the process, a GoDaddy employee deliberately deleted my A record, causing further disruption and downtime. To make matters worse, I only discovered later that they had tampered with our DNS records after we expressed frustration with this issue—unbelievable! This wasn’t just carelessness—it felt intentional and manipulative, adding another layer of frustration to an already appalling experience.Competitors like Cloudflare and Namecheap provide this service for free as part of their standard offering, as they should. The fact that GoDaddy not only set the value wrong but also refuses to adjust it—despite customers already paying for their services—is beyond unacceptable. It’s a blatant disregard for customer satisfaction and trust.Adding insult to injury, communicating with their support team feels like talking to a wall—completely unhelpful and unwilling to resolve even the most basic issues. SOA settings are critical for website and email stability, and GoDaddy’s approach to monetizing such an essential feature is appalling. Out of principle, I refuse to pay this unnecessary fee, and this experience makes it clear that GoDaddy is no longer a provider I can trust.If you’re considering GoDaddy for domain management, think twice. There are far better, more ethical, and customer-focused alternatives out there.Update: After receiving GoDaddy’s response to my initial review, I promptly replied with the requested details. Unfortunately, since then, I have received no further communication or assistance from their team. It feels like their response on Trustpilot was merely for show, which is incredibly disappointing. This lack of follow-up only reinforces my initial dissatisfaction with their service and support.It’s clear that customer satisfaction and accountability are not priorities for GoDaddy. If you’re looking for reliable and ethical domain management, I strongly recommend exploring alternatives like Cloudflare or Namecheap, which offer better service without hidden fees or unnecessary frustrations. We plan to move our last site away from GoDaddy as soon as possible.

You always know that no matter what your problem will be addressed quickly and you are back on track. Best customers experience, their technical team always one step ahead and know pretty quickly what's the issue and resolve it.

My customer representative, BJ, was awesome. I needed to fix something and he did it for me in about 30 seconds, which may have taken me about 30 minutes! He was very helpful and professional. He also told me about a new service that may help my business grow.

The product itself was fine and worked as desired, but we ended up closing our business, and I asked for a refund since I paid for the entire year or at least a prorated amount outside of the seven day window, but they would not make an exception. So read everything very carefully if you ever need to cancel.

I was working on an email migration project and those can be tricky. I worked with 3 different tech throughout the process and all of them were awesome. My one complaint is on one occassion I called in and got an entry level support person that seemed insistent on trying to help me instead of sending me to a migration specialists. She had a heavy accent and was trying to give me instructions that didn't make sense and when I asked to speak to a migration person I had to answer a bunch more questions. Just irritating but who knows maybe I hit the wrong menu button to begin with.