They shut down my server and all websites without notification. It's already been 2 hours that the websites and server are not working.When I logged into my account, I saw that the VPS server is under scheduled maintenance. I haven't received any notifications regarding that maintenance, and there is absolutely no way to reach their customer or tech support.

Perfect! I was helped by a lot of understanding and patience offered by Big Rock team members. Recommend!

I recently had an issue with my hosting service and contacted Big Rock support. I was fortunate to be assisted by Yayang, who provided exceptional service. From the beginning, Yayang was extremely patient, understanding, and knowledgeable. She took the time to thoroughly understand my problem and guided me through every step needed to resolve it.Yayang’s professionalism and friendly demeanor made the entire experience seamless and stress-free. Her dedication to ensuring my satisfaction was evident, and I am very grateful for her assistance. It’s rare to find such outstanding customer support, and Yayang truly stands out as a remarkable representative of Big Rock.Thank you, Yayang, for your excellent service! You’ve made me a very satisfied customer, and I highly recommend Big Rock to others based on this positive experience.

Big Rock technical support team is quite supportive & professional we are satisfied with.InspieNeo Solutions Pvt I.T Solutions & quality goods exporter

Great support from Naara. About the tool let me please check a bit further....

I've been using Big Rock for a couple of years now. Excellent service. Excellent value. Great products. Really helpful support. I have no hesitation in recommending them.

Outstanding Experience.@Rodrigo is a magician. He helped me solve all the issues regarding email delivery. This guy is my rockstar

Easy to run. I like simple...lol.

Excelente.

Yayang was very prompt on assisting me with the forwarding issue that I had and was able to resolve my concern in no time. You guys should give her a raise!

Big Rock is great platform, genuine rates and support is awesome. I Chose it because of the unbeatable prices and features it was offering and one day I was frustrated by the problem I was stuck in, almost decided to move from here but then for the last time tried contacting support team which got me back and with more trust on the platform

great costumer service

Affordable, easy to use, and people are readily available to help

The technical support team is awesome. They solve any issue even related to the website itself fast and easily. Their host is very stable and strong. However, the remarkable thing is their technical support team. They are super supportive.

The technical service is wonderful, I had several problems and they solved them very kindly and very quickly.Very thankful!

Extremely quick and useful customer support via chat.They also provide free website migration, which makes life much easier.

Great, good

Easy to manage. Reasonably good value. Quick servers