Konstantin is very professional and gentle. He guide me very well and solved my issue regarding the error 503.

I've been a member for a few years now, never been disappointed, very simple refund requests via Big Rock account or payment method. The best web hosting and the best price!Thanks to Rafik H for taking care of me so nicely!

fast in responding, fast in understanding issue and getting the solution

As a novice, I never quite know what I'm doing, so customer service is very important to me. I've been very pleased with Big Rock in every way. Highly recommend!

I have joined with the hostinge since 2 months almost. and have gained a lot of information in very samooth way. It is very easy to understand.

Very easy to set up account and transfer domains. Great value.

I have All what I want to Manager my site in 1 Plataform

Big Rock's support is efficient and accessible, available 24/7 via live chat and email. The team is well-trained, friendly, and quick to respond. The comprehensive knowledge base helps with self-service problem resolution. Ideal for users seeking fast and effective assistance.

Just changed to Big Rock; just an improvement over what I had previously. I encourage everyone to give these guys a rry.

Enjoying having all my accounts under one roof, setting up accounts are extremely easy, and publishing to account was a pain free experience. So far, I have not needed customer service, but I have only been with Big Rock for almost a year. Also, as someone who is use to cpanel, their hpanel is also user friendly.

I have been with Big Rock, since Feb. of this year. Each time I needed help, I was always blessed with Support Team member who knew their job, very skilled with website support, and showed patience. I have recommended Big Rock to several of my friends.

Great Hosting been with Big Rock for over 6 months now Way faster than our old hosting A2hostin - Have haqd no Issues & our wordpress works & updates Faster Totaly Recomend

They are not answering neither support email nor ticket for last two days for an urgent issue.Edit: my ticket had been submitted on weekend, they answered me and resolve the issue on the next working day.

I highly recommend

I get a good support and less obstacles in my way to build an app. The answers are faster than I expected and well explained.

Rian was able to identify the programming error for google search and apply the appropriate coding so that i can now see my website on google.

Big Rock's customer support is incredibly helpful and professional. In my multiple years of contacting them, I've never had a negative experience. They always answer my technical questions and help me solve any issues that I might encounter. They're fast, too!