I rate Big Rock 4 stars only because of the customer support they gave us by Mark from Singapore, he helps solve our request. 1 star is missing because their business plans are not really helpful there is a loop hole in the descriptions when you buy them then you have an idea of the total facilities provided to you.People like Mark should be on every business team and they should be appreciated for their efforts. Businesses are run by good team not only by good products.

Wonderful supporting! The best hosting company in the world!

That Povilas was there until he resolved my problem so that thing just made my day.thank you so much.

Great support, great service.

Very Bad Server without notifying to the user they suspend their account and won't provide ontime support their supper team make excuses always but isn't fix the issue Don't burn your money with Big Rock this one is the worst server i have used, If you don't want to burn your money then please don't take this server

IT IS MY OLD EXPERIENCE.I WANT TO EDIT MY WEBSITE BECAUSE THE CTA IS NOT WORKING WITH THE WHATSAPP LINK.I WILL RATE LATER.

Too many scammers are using their hosting service. Below are fake websites trying to look like the real company. Using PayPal friends and family for payment to scam people. extrahighs.co.uk

Well she was absolutly great, focused on solving and underestanding what i needed (its hard for me to get understand ) im buying this cause the support and assistance.

Bought a VPS Hosting worth 40000 they deleted my VPS without any further notification with in 2 days and didn't get any refund Frude company never trust Big Rock

Great service, no complaints!

The Big Rock staff were very friendly, patient and helpful with an issue that occurred because of a delayed payment. My Premium Web Hosting expired and got suspended. Then I bought the Business Web Hosting Plan which was always in my mind. The issue was that my website was in the suspended old Plan and I couldn't retrieve it. So they helped me and explained to me how to move the website to the new Plan by telling me to temporarily renew the old plan for a low price that they will refund. I am very grateful for this great service which surpassed any I could remember in my beginner's trip in the lesson of website making! :)

Jaime did... he was great.

Chat Support is very helpful and available. They are very easy website builders, and they are always improving the templates, adding more features and integrating more Apps/ Plugins.

I am with Big Rock for more than a year. Good service also technical service, good rates although you very fast have to upgrade if you have sites with trafficOverall good hosting with a lot of features. 1 con it doesn't work with CPANEL but have it's own system.

The very quick and accurate response to my request was extremely exciting

Big Rock helps me with many steps for creating websites and supports WordPress greatly. It is the best host I can rely on.

Best hosting service ever. Great price, service, products, and support. Used them for years. Never be disappointed with them. Staff very competent and polite. Trust me it's very rare these days. Give a 5 stars.

I am realy happy for all services and support i have receved. Thanks Big Rock

Great customer support by Devan at Big Rock.