I was using Godaddy and blue host earlier and was little bit stuck on the interface transition. The Big Rock support team was kind enough to sort it out quickly in chat. The support team was knowledgeable and had a wonderful conversation.

I am giving this review after 6 months using this company it works very well i purchased cloud professional plan and everything works well as expected very nice company, Thanks

The webpage (blitzexpresstrade.com) is still very much active. I previously sent a mail with proof of funds of $600+ sent to the scammers behind this website and you (Big Rock) did nothing about it.. Its a clear understanding that Big Rock harbours and sponsors scammers' websites (blitzexpresstrade.com) on their system. I will forward this report this to the Government Agency.

Cost effective easy to use almost zero down time

Victor was very helpful and supportive issue resolved

Brilliant customer service! Sorted my issue in 10 minutes

They have awesome specialists to assist. I asked a complex question. They wrote me an article to explain to me. And I noticed that background is changing all the time, which means they are constantly changing to adapt to users' habits.

Some times issues take longer to solve, you might have to follow up multiple times, but they do make an effort to resolve the problems

great experience.

honest, helpful, and constructive!

User feedback is taken into consideration and implemented.It’s been an amazing experience using , and I’d recommend it a 100%.

so far I haven't had any problems, the thing that surprised me most is the incredible assistance when you encounter doubts or problems, it's quick, competent and friendly

I had super fast service over the weekend, for a problem accessing an old account, I didn't expect to have this service until Monday arrived

After leaving the nightmare called Bluehost, Big Rock has been awesome. Very fast, nice simple dashboards. Great support. Everything I need. Who could ask for more. Oh, and the price for their service extremely reasonable. Very happy I found them!

Big Rock is one of the best hosting servers I have used until now.

I have been hosting my websites with Big Rock for over 5 years, and I couldn't be more satisfied with their service. Today, I reached out with a query, and Cami was incredibly kind and efficient in her response. And always is the same. Highly recommend Big Rock for their excellent support and reliability!

I want to take a moment to express my deepest gratitude for the outstanding support I received. From the very start, the level of service provided exceeded all my expectations. I was fortunate to be assisted by your agent, Alvin, whose prompt action and unwavering dedication to resolving my issue left a lasting impression on me.Alvin’s approach to customer service was nothing short of exemplary. Not only did he address my concerns with remarkable professionalism, but he also demonstrated a level of efficiency that is rare in today's fast-paced world. What stood out most was his commitment to clear and timely communication. Throughout our interaction, I was consistently impressed by the speed at which he responded to my queries and the proactive manner in which he handled each step of the process.But Alvin’s service didn’t stop at merely resolving the issue. He took the initiative to delve deeper, asking additional questions to gain a thorough understanding of the problem at hand. This thoughtful and meticulous approach assured me that he was not just aiming for a quick fix but was genuinely invested in finding the best possible solution for my needs. One of the most commendable aspects of Alvin’s service was his transparency. He took the time to explain each subsequent step in the process, making sure I was fully informed about what to expect. This level of foresight and communication was incredibly reassuring, especially when he provided a clear time frame for when the issue would be resolved. True to his word, everything unfolded exactly as he had outlined, and I am delighted to report that my issue was resolved perfectly, just as I had hoped.Reflecting on this experience, I realize how rare it is to encounter such a high standard of customer service. It’s not just about the efficiency and effectiveness with which Alvin handled my case, but the overall sense of care and dedication he brought to the table. In a world where customer service often feels rushed or impersonal, Alvin’s approach was a breath of fresh air. If only more companies, regardless of the industry, could adopt the same level of customer support excellence as Big Rock, the world would be a better place for consumers everywhere. Alvin’s assistance has left me not just satisfied but genuinely grateful. I am incredibly appreciative of the service I received and want to thank you once again for setting such a high bar in customer care. ??

Très bon support Merci