Best customer serving who never give up on you! I highly recommend

I always can rely on Big Rock support, it's quick, helpful and considerate. Highly recommend Big Rock big part being their support quality.

Good service and reliable server

Very easy to use, simple and effective way to create modern looking profi website. Excellent support, whatever challange you encounter they help you resolve it quickly. Excellent price performance value

The results speak for themselves. I couldn't be happier with the outcome.

good fast answers.

I have a huge problem with the renewal of domains name like .site. I bought it for $1 to test something, and when it renews, they charge me over $30 and sometimes $50. This is the second time it has happened to me. I contacted support to see if they can make an exception, but no luck.

pt-br:"Gostaria de expressar minha satisfação com o excelente atendimento prestado pelo Gabriel. Ele foi extremamente atencioso, prestativo e demonstrou um profundo conhecimento, o que fez toda a diferença na minha experiência. Fiquei muito contente com o suporte que recebi. Parabéns pelo profissionalismo!"en:"I would like to express my satisfaction with the excellent service provided by Gabriel. He was extremely attentive, helpful, and demonstrated deep knowledge, which made all the difference in my experience. I am very pleased with the support I received. Congratulations on the professionalism!"

making the process understanding in easy way. coordination among specialist team is appreciated with quick solutions in Polite way.

great experience with uptime... Its 100%..

Sites go down and customer service always claims it's optimization and never looks into the issues on their infrastructure side.Reply to Big Rock's comment:I think it is irresponsible for a company of your size to say that, because you never showed metrics where my site used all of the contracted resources, when looking at the resource usage history, more than 50% of the resources were never used.You simply said that the problem was with the site, when the site has been running with you for months without any major changes to its structure.And after receiving such poor and irresponsible service, I don't think I will be your client again, much less would I recommend anyone to be a Big Rock client.

Sebastian in customer support was really good and helpful, he take the time to break down all the information needed

I managed to erase all my domain emails, while ignoring the warning, and the support helped me with recovering everything while keeping me relaxed and escorting the process with patience.

It's easy to use and the interface is awesome. I would recommend to anyone who is not tech savvy like me but I'm sure it will do much more than what I use it for.

Great Technical Support. Each time I get a Success Team member to handle my query, they do it very efficiently and fast.

Very Nice services provided by Big Rock but you need to chose as a websites developer the best services for your clients that matches their needs so that if there notes in the Big Rock plan offers of what a the plan support for the Databases and the Backend development would be better thank you.

Trusted site and fast customer service