The website was down for two months, you quickly fixed the problem and now the website is up and running?

Restry was very helpful in answering my questions quickly and providing the solutions I needed to solve my issues. Friendly and polite, it is always a pleasure, thanks again!!!

By far the best hosting company in the greater United States of America. There customer support is really the kind of quality you hope to experience from a hosting company. There staff is knowledgeable, attentive, and actually willing to put in the work to understand your concerns or issues. Highly recommended!

I worked with three other hosting companies before finding Big Rock, and it’s been a game-changer! My previous experiences were frustrating with painfully slow websites and hard-to-reach support, which hurt my business. Big Rock, however, is a breath of fresh air—the dashboard is user-friendly even for non-techies, updates are regular, and the speed is finally up to par (thank goodness!). I’m genuinely impressed. Keep up the great work, Big Rock!

Osm service :)

Great supports with enough patient. Thanks!

I can not update my payment method and my renew due is coming. the worst part that i cannot connect to any one to slove this issue. Their system is realy bad

It is really helpfull support , tahnk you so much

I would like to kindly request that your company consider having more exceptional individuals like Miss Bundra on your team. Her kindness and professionalism have truly made a difference in my experience, and I believe that having more team members like her—those who are supportive, attentive, and respectful—would elevate your company’s reputation. I’d love to see fewer interactions with staff who come across as dismissive or arrogant, as they contrast sharply with the positive, helpful approach that Miss Bundra represents. Thank you for considering this feedback!

I hosted my WordPress website on Big Rock, which was always stable and reliable. I always get fast and good service and support when I need it. So, far I am very pleased and happy to stay with them

**Review for Big Rock:**I recently had an issue with a refund, and I was on the verge of leaving Big Rock. However, I had the pleasure of working with an assistant named Lisa, who guided me through the process with ease. Thanks to her support, I decided to stay, and I’m so glad I did! Big Rock has proven to be a fantastic platform for hosting my domain. The assistant support is exceptional, and I am truly happy with the help provided. Overall, it was a great experience with Big Rock!

My domain was suspended, which came as a surprise. I reached out to Big Rock support, and they promptly looked into the issue, resolved it, and explained the cause to me. I have no hesitation in saying that Big Rock is doing an excellent job.

Great Support team with real time response to your complaints.

I established 2 websites and 2 email accounts within minuets!

We have been experiencing problems in our website for months but David just fixed it in less than 5 minutes. Thank you for the help and immediate action.

first i wanna thank the agent for his patient also i have a slightly information about the host configuration steps. second the agent was so kind to solve my issue in few minutes with professional and prospective attitude.

Benediktas helped me with an error that i hadhe is professionnal, calm, patient, kind and very reactive ! I thank him a lot !

They have great customer care that will respond to your issues in minutes