Martia was helping me fix an issue I had no idea what to do with. I spent hours on it myself and in 15 minutes Martia had it all worked out. Sure you might have to wait a little longer to get a CHAT going but when it does I have had nothing but amazing experiences. I'm sold. I left that cool color host as it just kept getting worse and worse but this has been a breath of fresh air. AMAZING!

Big Rock impresses with its user-friendly interface, high performance, and unbeatable affordability. With reliable servers and excellent customer support, it's a top choice for seamless web hosting.

Its a great team speed hosting if you have any problem you can transfer your host to another country within 3 hours

Big Rock is great! Whenever I have an issue, the customer service support team is always at hand to resolve my issue in a matter of minutes or according to the duration they have communicated for the issue to be resolved. They are knowledgeable and know what they are doing. Don't hesitate to host your website with them. The hosting platform interface is user friendly and most settings are done at the click of a button because they have already done the heavy lifting for you. 5 stars!!!

10 out of 10. I haven't experienced any problems with the platform. Extremely satisfied with the support: they answer fast and are always ready to help and explain everything (even if you're a beginner and ask silly questions).

Although it took a while for the response, I like Big Rock, I feel comfortable wit it.

I am quite a beginner trying to make complicated things on my websites and each time I contact the support they are awesome. Very patient, they give good advices and they always solve my problems with me. More : I really advice Big Rock to beginners because it's simple to use and to manage. Thank you Big Rock and thanks to your great support team !

The quality of the services is awesome. The User Interface is simple and easy to get around. Their email package is equally amazing, making it so easy to setup professional emails for my clients effortlessly. All in all, they deserve 5 stars.

Great customer support, thank you Igor, I have been having issues with my site since I moved my domain to Big Rock, I was able to reach customer service, and Igor was very helpful and able to fix what was wrong and explain to me the root of my issue.

Have been with Big Rock for years with no issues. At weekend checked my website to find it had gone down. After 6 hours and 3 different online Chat people a simple reset of the DNS settings corrected it. This though is not the main issue. Big Rock changed the 'pointing' display without warning me it would bring down my website if not updated. Had I not checked my site, which on the whole I don't really need to do that often it would have been down for much longer than the 5 days. I rely on my site for new business. So when enquiries dropped to zero i knew something was wrong. Big Rock have cost me potentially thousands in lost revenue. On this basis I would look elsewhere if you are looking for a host as their communication is zero. Thanks though to Ignas for advising the check that corrected things.

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After a whole year with, they are so great and helpful.They response immediately to help customers, and there employees are so CUTE and RESPECTFUL.

Worried about moving my site to a new hosting service. Thanks to Big Rock automation and CS, the event was seamless and not taxing. Accessing my site to work on is available from Big Rock as well making everything easy. Now I am launching a new site and business using their service.

Keep up a good service!!!

Great quality price. I've in issues and the support was efficient to provide the response. I was also refunded, for one cancellation of one service I contracted by mistake, and it was immediately approved.

It seems no matter what question I have, either the AI or live representatives can answer them all. Really impressed with the knowledge and support here!

Excellent customer service. I've been with Big Rock for years now and haven't had any issues! I needed to update my PHP and I was walked through the process on their updated interface by the very helpful Marwa.