I've been working with Big Rock for some time now, and my experience with them is always good.I've worked with many people, and they know what they're doing, and they consistently go above and beyond to help me.

The assistance given to resolve an SSL issue was swift and professional in fixing the error.

I was struggling to get a website problem fixed with the bot, and asked for a real person. Derek came online and we were able to quickly resolve the problem.

Ms Hani was very helpful by solving my issue. Prompt and polite,,,,excellent service

Excellent service from Kelly. Attentive and efficient. Congratulations!Marco Nicolatto.

Great fast service

extremely fast and reliable support staff. understood and solved my problem immediately. many thanks.

I had a complicated situation which Brisa dealt with quickly and efficiently. My website is now working correctly and I am most impressed with her support.Thank you very much.

I want to express my sincere gratitude to Ashley Mae for her exceptional support! She was incredibly patient, thorough in her explanations, and went above and beyond to help me resolve my issue. Her professionalism and dedication made my experience truly outstanding. Thank you, Ashley Mae, for your amazing assistance!

Regita provided excellent support and great patience when I needed it. She was quick to respond, researched my issue and provided timely and valuable responses to my questions. I highly recommend her work and Big Rock's ability to help me when I needed it quickly.

Ashley Mae is incredibly intelligent and helpful

Precisely, Helpful, try to solve and lineup the solution perfectly specially for new comers like me. The people like them will lead all to sucess. Appreciated

My problem was resolved without any limitation in a very diligent and expert manner by a human, on Big Rock Chat, and this is an amazing experience for me today.

Before Big Rock, I was using another hosting company. The first reason I moved all my sites to Big Rock was the price. Now I pay less for two years than I did for one with the previous company!Functionality, security and excellent service are other pluses that proved that I was not wrong with choosing the new hosting company.

I’ve had an awful experience with Big Rock, and I wouldn’t recommend them to anyone. Their services are just not serious. Even with a 48 months subscription, my website was constantly down, and the loading speeds were painfully slow. It felt like they weren’t even trying to provide a decent service.The customer support was one of the worst parts. I had to wait forever for responses, and when they finally replied, the answers were generic and didn’t actually help. It’s like they don’t care about their customers at all.On top of that, their pricing is super misleading. They lure you in with cheap initial rates, but the renewal prices are ridiculously high. Canceling your subscription is also a nightmare—they make it unnecessarily complicated, which feels really shady.Save yourself the headache and look for a better hosting provider. There are plenty of more reliable and professional options out there, companies that actually respect their customers and deliver what they promise. Big Rock is just not worth it.

I had an incredibly disappointing experience with this host. From the start, the service was unprofessional and disorganized. Communication was almost nonexistent—I had to send multiple messages just to get a response, and even then, it was unhelpful.

excellent customer service. fast resolution.

Big Rock provides an exceptional hosting service with fast performance, affordable plans, and excellent customer support. Their user-friendly control panel and helpful tutorials make managing websites a breeze. The uptime is reliable, and the speed optimization tools are top-notch. Highly recommended for beginners and professionals alike!

He sorted out my problem very easily and friendly