The AI is a bit problematic. It is regurgitating all of the things that ChatGPT and the others would say. However, that only adds points to the services of Danielius which was EXCELLENT. What Kodee and ChatGPT can't do even if it takes the whole day, Danielius did it in 10 seconds! Danielius deserves a raise!

Big Rock are hosting provider for bitmainutratrades , a known crypto investment scamming site. I have been a victim of their scams and I reported to Big Rock. They have not been very forthcoming with assisting me. Sending me off to Action fraud/Police to work with. Big Rock you know exactly what is going on and you are enabling these scammers by providing them a suitable platform to steal from hard working people. You should be shut down and fined for providing such services. My emails are responded to in such a rude manner also. Yes the relevant authorities are after you.Added today - Big Rock you are the enabler and so far you have done nothing to assist in finding the perpetrators. I send a valid legitimate interest letter for you to provide me with the relevant information / dat about the scammers and you have refused.So yet you are part of the scam as you are hosting, providing them with a platform allowing them to steal from others. Yes the law enforcement are involved and we they will get to the bottom of this. You are all part of this scamming game. You will not get away with this.

I accidently chose the wrong hosting plan but team promptly helped me to remove hosting plan that was not required

Pedro was fast and managed to come back to me with an answer to solve my problem.

Shameful and Awwful service for VPS. Port 80 and others are not opening..raised ticket and its been 2 days but not resolved. Dont buy any service from Big Rock. Just a worst provider.

Very good and resolving the issues that I had no idea what to do and I am technical

Thank you for your prompt reply to my requests

Nearly 10 Websites on this hosting were hacked in one timeWhat a trash securityReplying to Big Rock Review:How in the world can ten websites get hacked in a single day? Its clearly a security flaw

Justin was very nice. He aswered all my questions and gave a great advisory.

Honestly, the person who helped me the most and resolved my issue after a prolonged struggle was Fauzan. His quick responses, patience, and understanding during our detailed conversation were remarkable. I extend my heartfelt thanks to him. Thanks to his exceptional assistance, I am now confident in continuing my hosting service with Big Rock.??

Competitive pricing. Ease of use. I have all my customers installed on Big Rock.

I have reached out several times over the past week. I was fortunate to receive assistance from Eric twice. He stands out from the others. He is excellent at his job and people skills. He solved my issue quickly. I would love to have the option to choose Eric if I needed further support.

Experience went well with him easy going and helpful

Possesses strong knowledge, demonstrates an excellent understanding of client needs, and provides prompt solutions.

I received good quality and fast responses from customer service.

Their support is perfect, nice and helping !! Which is not the case of many companies, I appreciate it !! Also their offer is awesome and tools are easy to use !!

Basically when I have nothing negative to say, then 5 stars is a given. Good, and reliable hosting.

Thank you for your help. I appreciate your quick response.

Tech support is great!Any issues are fully explained and solved to best ability.

Rejita from Big Rock support is super helpful! And a pleasure to work with on issues that pop up in website development. 10/10! the best!