Excellent support and in time

Fanny assure me to get my refund and my webiste will be restored again with 48-72 hour without any worries.

I was having slight issue with Web Builder, but support came in Steadily and Ready to rock any problems away. Special thanks to Amir from chat support and all fellas working on it! Making Big Rock ultimate real deal on its own mission from website's building to support services!

Simply awesome team they have—no time wasted and straight to resolving the problem.

I have been using Big Rock since few years and the quality and quick support never dissapoints. I highly recommend to Big Rock in fact I myself used Godaddy and Bigrock for a long time but somehow it doesn't satisfy all the time. Big Rock is the best, Always

Big Rock is very forgiving to newbies in website creation.

It was great support from Ms.Fabia during procurement plan.

I'm always happy that my host with Big Rock, i'm always satisfied with their support team: very professional, very fast responding, very friendly. Thank you Big Rock, never i will find other provider :)

VERY BAD - DESTROYS WEBSITE AFTER MIGRATIONBIG WARNING, AFTER YOU ORDER THEY WILL NOT HELP YOU AND AFTER MIGRATION THE WEBSITE WILL BE REALLY BAD AND DESTORIED, AND THEY WILL NOT HELP YOU! WARNING WARNING

Excellent & Professional Customer Service.

I messed up when applying for a new hosting account for someone else. I was logged into my own account when I did it and the two accounts got mixed up. My fault entirely. The chatbot and then EL helped me to unpick things and arranged a refund so that I could start again. As long as the refund arrives in a reasonable time, I'll be more than satisfied with the service received.

?????????? Best Hosting Service – Reliable, Fast, and Affordable!I have been using Big Rock for my website, and I must say it has been an outstanding experience! 1 Blazing Fast Speed – My website loads quickly, improving both SEO and user experience.2 Affordable Pricing – Big Rock offers great pricing with features that rival expensive hosting providers.3 Excellent Customer Support – Their live chat support is super fast and helpful whenever I have questions.4 Easy-to-Use Dashboard – The interface is beginner-friendly, making it easy to manage hosting, domains, and SSL.5 99.9% Uptime Guarantee – No downtime issues! My website runs smoothly without interruptions.If you're looking for a budget-friendly yet high-performance hosting provider, Big Rock is the best choice! I highly recommend it to anyone, whether you're a beginner or an experienced developer.

Awesome help from a star. Dika helped me fast with my issue!

Thanks to Karolina, last 1 month I'm facing the migration issue, i shared all screen shots and dashboard then she recognized and rectified my problem, and she resolved, great experience...

Trung was amazing I mean amazing I had messed up my website and thought it was all over I would lose everything!!! And Trung step in and calm me down with the most simple gesture that he got it he would fix it. And he did!!!! I recommend him anytime anywhere Trung is your guy. Thank you Trung!!! You the mannnnnn!!!!