I was really surprised by their excellent service. The attention is first class, with his kodee assistant and also with the human staff in charge. I only have good words for them. I fully recommend it for anyone who wants to get into hosting as well as for the most experts.

Pricing is great. Migration from another hosting service was as easy as pie.

They limit your CPU to 5% immediately after hitting 100% then act like it's your fault that your server is still at 100% when they're stealing 95%.

Speed, secure and cheap

Miguel at customer support was so very helpful and patient. There were quite a lot of things to go over with my website and my email address to get to my desired outcome, but with trial and error, we got there in the end. Thank you Miguel you have really helped.

The support is fast and, altough there is a lot of efforts to use IA nowadays, a human specialist (and it is OK to have IA support) is better for now. Thanks to Randerson and Big Rock!

she did my job under 2 minutes with no excuse.

Customer Service on Big Rock is on another level, the guys there are super professional and extremely competent, like Tomas. I prefer them rather than to use the AI chatbot.

I have been a customer for over a year, and I am happy with the service, and great customer support team, willing to listen to your concerns and address them appropriately.

This is my first time creating a website as well as a company e-mail address. I tried on my own to resolve the issue, e-mails were not received. She made this super easy for me to resolve. I was up and running in less than 10 minutes.

Nur was phenomenalIt was a great experience having a support staff so calm, professional and kind to see that you have answers to all your questions.It was amazing.

She helped me with the entire transfer of my websites and explained the procedures for future occasions. Thank you very much.

Daniela was the agent that get in touch with me to help me to link my Big Rock mail account to gmail, and her explication was great! Clear and very patient.

Big Rock is the worst hosting provider I’ve ever dealt with! They suspended my domain without any prior warning because of a Spamhaus listing, without giving me a chance to investigate or fix the issue. Instead of notifying me like a professional company would, they shut down my website instantly, causing unnecessary downtime and frustration.What makes this even worse is that I was on shared hosting—meaning someone else’s actions could have triggered the issue, but Big Rock punished me for it! Just because another user on the same server gets blacklisted doesn’t mean it’s my fault. Even if they mentioned in their policy that they can take down any service without notice, it’s still unacceptable and unprofessional to not communicate with your customers before taking such drastic action.If you value your website, avoid Big Rock at all costs! They clearly don’t care about their customers and will take down your site without warning. For anyone reading this, you can check their policy here:/legal/universal-terms-of-service-agreementNow they ask me to fix it myself by removing the blacklist that I didn't cause

Simple and reliable support, service, experience. The consistency goes a long way.

fast, to the point.

This application is great. I would recommend this to anyone looking to get their product, concept, or digital product into the world.

bro is really good person by heart i will give him 10 star if possible but i cannot do so as system cannot allow me to i am giving him 5 star only so sad.