It was so easy to deal with the tech support.Solve my problem in sec

Kodee from Big Rock is on the ball. Answers emails within 5 minutes and suggests ways that he can assist you!Great customer service.Thanks Kodee

Always been 50/50 on the user interface but today I was using it in earnest, and having made mistakes, got immediate support (thanks Kodee) and did all I needed to. So a review upgrade from me!

Hosting is very reliable and fast with their product delivery.

Myla was amazing. She took the time out to help me to move my email over to Big Rock and to check the settings where my domain is hosted. I very much wish Big Rock would host .film domains as I would transfer that as well. I am thrilled with Big Rock and am glad to be leaving my former host behind.

Thank you, team, quick response, you have done the impossible to help me, but the problem was Owaisa, thank you for my appreciation, your wonderful treatment and your words are good to bring customers. Thanks. ??

Actually my Domain was under another email adress which was not mine and i thought i would have been a hectic process untill the Big Rock team came a handled the situation like Heros! Thank you Kodee and Alfa ..You guys are amazing

Excellent customer service, you dont get lost at all. they have amazing guides and support provided by the host. More than any other platform Big Rock is my go to option

CS help full

Hosinger has terrible customer service. They can suspend your email anytime without warning, and once that happens, they refuse to provide any help. There’s no proper support or explanation, leaving you completely stranded. Instead of assisting their customers, they ignore complaints and make the process unnecessarily difficult. It’s extremely frustrating to deal with them, and I wouldn’t recommend their services to anyone. If you’re looking for a reliable company that values its customers, stay away from this one. They lack transparency, accountability, and professionalism. Avoid them unless you want unnecessary stress and problems!

I've had an excellent experience with Big Rock! Their hosting services are fast, reliable, and incredibly affordable compared to other providers. The user-friendly interface makes website management a breeze, and their customer support is always responsive and helpful. The uptime is fantastic, and my website runs smoothly without any issues. Whether you're a beginner or an experienced developer, Big Rock provides all the tools you need to succeed. Highly recommended!

Good support

Great real human chat - Gusti guided me and solve a big problem with my website (domain name was cut off causing it to be offline, because I forgot to pay the renewal with a domain company and needed help to link back to Big Rock site) in a very short time

I wanted to share my appreciation for Kodee from the Big Rock Success Team. I was charged a fee for domain renewal even though I had the auto-renewal option set to "Off." I emailed customer service requesting a refund, and within a minute, I received a reply. Initially, I thought it was an automated response, but it was actually from Kodee. It took about 10 minutes to resolve the issue. I've never experienced such outstanding customer service before. Thank you, Kodee!

Quick, knowledgable, and professional. Top notch!

Great customer support team, the experience was swift and seamless. Kodee and Ambriel really did well to help. Thank you.

Best hosting provider. The customer service is also very good

good support,all my blocked service and issue are solved by lukas supportthanks