Being Honest, for the few years i have had interactions with support teams of hostings, Big Rock has the best and quick understanding of there clienteles. Within a blink of fews words as a client i have always got solution and helped.

From a single concern to countless clarities, Deividas truly exceeded my expectations by thoroughly answering every question I had. Kudos to you, Deividas, and keep up the fantastic work!

Israel was very helpful and proactive. It definitely made a very good first impression, considering this was my first time using Big Rock assistance.

Annas is the guy - The issue which seemed to me that it's gonna waste my entire day. and I was getting mentally prepared. This guy literally solved that within less than a Second. Kudos to Big Rock for hiring such a gem.

As a noob, I was having a couple of issue creating forwarders on Big Rock. This was the first time I had asked for assistance and the help I received was excellent.

Great response Time, and very technical Team.

very good, its very easy and friendly

kynna He answered all my questions very nicely and solved the problem for me

Very helpful and satisfaction and greatfull service

Great value for the domains and setup is very easy. The hpanel provided is easy to navigate especially if checking settings across multiple domains such as DNS settings. Email setup very easy. Also Big Rock provided fast domain distribution through their networks. The process to add more domains or emails is integrated into the hpanel to simplify navigation thereafter.

User friendly

I was having issues setting up my emails on the Business plan somehow it was not working and I was frustrated with this. Orland came to assist and he sorted out the issue for me which was a great relief. he solved the issue quickly and relayed the information back to me in a timely manner. the service was excellent and professional.

Big Rock’s support is fast, friendly, and available 24/7. Their live chat team is knowledgeable and resolves issues quickly. However, they don’t offer phone support, which some users may miss. Overall, it’s a great customer service experience for the price!

Great support, answered all questions.

Yes, I also had a bad experience. I purchased the domain one month before it started working properly, but 15 days later my account was suspended. Without any intimation. I sent all the details, but I couldn't resolve my issue.Yes I will share my id proof document

Excellent support—professional, polite, and quick to resolve issues. Highly recommended!