excellent sevice

their support engineers are well educated.

Prompt and accurate help. Friendly and easygoing.

I like the fact that the customer service is just so perfect and fast.

great service

Great and fast support. Friendly and helpful

I made a great choice on choosing Big Rock my side. its easy to use.

The support was great definitely, all my problems were solved in matter of minutes with a professional team member Eric, thanks and highly appreciate it

Excellent customer service. They helped me get the best package and everything went as planned.I would absolutely recommend.

I needed urgent support, and an agent called Yusril fixed the problem within minutes.Outstanding service - thank youi so very much x

As always super responsive support.Never had to wait for more than minutes for my issue to be resolved.

Thank you for your help. Your assistance was 100% professional and efficient. Thank you again.

I want to express my sincere gratitude for the incredible support I received during the migration from Big Rock. The entire process was handled with professionalism, patience, and great technical expertise. Every detail was taken care of — from moving files and databases to ensuring everything was working perfectly on the new server.Your clear communication and timely updates gave me peace of mind throughout the entire transition. Thanks to your help, the migration was smooth, efficient, and stress-free. I couldn’t have asked for a better experience.Highly recommended for anyone needing reliable hosting support!

I woke up to a problem with two out of three of my websites. The Big Rock online chat team was able to guide me through the process to get the sites back online in short order.

The company doing verry well and the company all register more than. 25 years.but we lounghed in 2004 digitally with Big Rock

Hi everybody! if you are not a person with web services please don´t use the AI tool, I do not recommend at all

Catalina was very helpful and knowledable. She had a lot of patience dealing with this old man. All this tech is still a mystery to me so I learn something new every day. I would prefer to talk to support on the phone but that's not the way you do it so I guess I have to get used to that.