I have 20 years of experience, and without a doubt, Big Rock gives me the most value, excellent technical support, a driver performance. I am happy to work with them.

They have just decided to change my server IP address without any prior notice and all my websites are down as a result. When asked why this happened as it was not initiated, they do not reply. I will take my business elsewhere now.

the help center chat and services

Support is just amazing. I had problems accessing webmail and Lauryna helped me out in a simple concise manner. I definitely recommend Big Rock 100%

Faniel was so helpful and jumped right in to assist me. I am extremely pleased with the level of customer service and patience with me!

Great job, easy to use and great costumers service ??

Very good assistence and communication, thank everyone

The speed in solving the inconveniences. They are available all the time, that's a wonderful thing.

They have answered my questions fast and pecisely. Great service!

The way how to upload apps is a piece of cake, the support is superb. I would just strongly suggest that all tutorial videos to solve problems must be updated, once you updated the platform´s layout and some elements no longer exist. Anyway, it´s been good my experience.

It's good from all sides, as my personal opinion, you need to lower the prices a little bit and get Turkish language support.

The best platform and service for hosting, they give my calm and speed.

I want to post the screenshot of conversation but any ways putting a small one here - -- Based on further investigation, it appears that the issue is related to the incorrect database's connection to the website.The solution requires file editing/code changes, which is Website's development. There are a couple of options you can do to fix the issue:Try to fix the issue yourself using the articles I will provide to guide you without additional cost.For a fair price of 3200 INR + applicable taxes, our technical team professionals can take care of your website's issue.hahahhah, now they have started to ask for a fair price.

I am very, very happy to have a team like you. Thank you to you. You are super

The problem is that the prices are very high in this companyI know that these prices may be cheap in some countries, but others are notI am one of those people who would like to buy vps But I saw the price is very expensive. The dollar in our country is equivalent to a lot of our currencyTo solve this problem, cheaper prices must be available or a price should be made for the countries in their used currencyBut the service and everything else is very, very goodthank you so much

The online agent was knowledgeable and very patient in helping me figure out all the DNS issues I was having after moving my website over. She helped me and made sure I was fully satisfied before logging off the chatbot.

I had a behind the scenes technical detail that I couldn't figure out, I got on Chat and they went right in for me, found the problem, then fixed it. They provided great service!