live support expierence is crazy, agent helped me soo much and put a lot of effort in visualization help, thankful

I've used Big Rock for many websites. I am pretty computer savvy, but sometime i dont know enough about the back end of things, and when i reach out to chat support, they have always been extremely helpful and very fast!

Very good!The best in solving problems.

Big Rock's customer support through chat was seriously top notch. Agnes totally rocked it and gave me an experience like no other. She was patient, super understanding, and even gave me extra details as I went through the process to complete it. My entire time with Big Rock has been absolutely awesome, and with individuals like Agnes on board, you guys are definitely gonna keep a lot of customers happy.

Always helps very quickly and professionally! Thanks a lot!

I have been using Big Rock for more than 5 years and I will say to you that they are the best hosting platform ever. I have worked on other hosting platforms with clients but I will always choose Big Rock for them. Because of how easy to use and understand their interface, I also buy my domains there. Not to forget their excellent customer service, they are even the main reason I still buy their service cos I know when I come across any difficulty, they will surely come to my assistance.

Just regret not discovering Big Rock earlier!! First of all, the most competitive hosting prices, secondly the ease of use of the dashboard for migration of websites. And the AI web builder is so cool, already started rebuilding a new look of my website. but above alI, the customer service , had a couple of issues but Rodrigo was quite helpful and I managed to sort everything smoothly. So definitely recommend Big Rock for hosting solutions

After 3 weeks of switching to Big Rock, I will write my first-ever Trustpilot review as a result of outstanding total performance. They have a website builder which at first seems to be too simple to make more advanced websites, but with a bit of skill and the possibility to add scripts to head and body parts it generates great websites - up to 100 included in the premium packages, but without premium pricing compared to other hosters. One thing rocks: their instant 24/7 customer chat service and problem-solving success is something I have never experienced somewhere else. Feeling "home" now at Big Rock after decades of experiencing several other hosters.

Security, performance and excelent suport team,

The customer support so far has been absolutely amazing, they have few different channels you can contact them with and the responses have been quick and professional. I'm glad I changed to Big Rock and I recommend it, also for a very good offer of hosting services. Bravi, keep it up, you're doing great!

Very positive experience! We are happy with the service and email hosting! Adequate cost/benefit!

This is very good I need to know more about it

The domain prices increased a lot this year.

Big Rock are always extremely responsive with any questions i have, they constantly exceed my expectations and the service is outstanding

To be honest having conversation over a query with their team member was amazing, she helped me alot, i have been using Big Rock from long time and i am very satisfied. Thankyou

I'm absolutely furious about the problems I've been facing with the WordPress API endpoint. Can you believe it? I've been getting slapped with a 403 error repeatedly. I even provided them with a sample link to illustrate the issue. And you know what's really laughable? The so-called support team keeps dishing out irrelevant advice, like resetting file permissions and tinkering with the DNS. It's infuriating to no end that this problem remains unresolved. My site has been running smoothly for over a year, and out of nowhere, they decide to restrict access to "/wp-json/wp/v2/users/". And to make matters worse, their agents are completely incompetent when it comes to resolving this matter. Can you believe their level of ineptitude? It's beyond infuriating!