wonderful experience, about support team, was great they are so quick to resolve my issues.

I would like to mention the customer service. They are really great. In particular Ahmad, Maria and Lukas. Instant support providing a phenomenal experience using the "Big Rock".

I've been working with "Big Rock" for about 3 years, not once did my problem go unsolved. very well-intentioned and solution-oriented service is provided.

I asked a question to Ajeng, she helped me immediately. My experience with Big Rock is going well.

Has hidden limitations on the account. even with one of the top packages you can not install many websites. have 25% of storage but the account blocked due to Inodes low limit

I had some problems with the domains, and the support team gave me a quick solution and a very good service, so I'm very happy about that.

I like the way I can manage my services, it's clear and easy to access.the online chat support is greate, they reply quickly and solve the problem when it happen.

Everything is perfect. Thank you guys.

Tons of problems with the email system. Customer service is horrible and they just force you to talk to bots all day.

Theire support are really good !And theire services too !

The Email subscription I have has been great! It's very affordable and what I need as a small business. But, today, the customer support helped me tremendously in getting my account restored. I did not have to wait to speak to someone via the chat function.

Customer service while hard to find...worth the trip Widy was exceptional. I had a tough time negotiating the site and getting the domain to work. She was most helpful and the problems were mostly my error. AI for creation is also a reason for my choice. It created a better site than expected

I would like to express my gratitude and admiration for the excellent service that the attendant Isadora provided me. I was very satisfied with the solution that she presented for the SSL problem that my website was facing. Her patience, technical ability, and willingness to help were essential in solving the issue quickly and efficiently.In addition, her friendliness and cordiality made the service even more welcoming and enjoyable. It’s great to have professionals like Isadora on the Big Rock team, who truly care about offering quality support to customers. Thank you once again for the excellent work, Isadora.Gostaria de expressar minha gratidão e admiração pelo excelente atendimento que a atendente Isadora me proporcionou. Fiquei muito satisfeito com a solução que ela apresentou para o problema de SSL que meu site estava enfrentando. Sua paciência, habilidade técnica e disposição em ajudar foram fundamentais para solucionar a questão de forma rápida e eficiente.Além disso, sua simpatia e cordialidade tornaram o atendimento ainda mais acolhedor e agradável. É ótimo ter profissionais como a Isadora na equipe da Big Rock, que se preocupam verdadeiramente em oferecer um suporte de qualidade aos clientes. Obrigado mais uma vez pelo excelente trabalho, Isadora

it's new for me, there are a lot of good tips to discover, ... but basically it will make the creation of sites very very easy for everyone,THANKS

Quick and efficient response from the support team

easy-to-use interface, the attitude and politeness of the employees in the face of any problem is very nice.

Big Rock is my preferred website hosting provider. Their customer service is the best out there and their prices can't be beat!

My website was down, and we try with the standard documentation to reset, unfortunately it didn't work. So the support act very quickly and was able to restore my website.