the outstanding way for attention, was great

Big Rock is very reasonable cost wise and offers a lot of functionality and great customer service

fast and effective support, servers with high performance.

No hidden fees or upsells. Launch my website in minutes... that's what I was expected for !!

Big Rock has truly impressed me with their lightning-fast response and top-notch service. Their rapidity in addressing queries is unmatched, making me feel valued as a customer. Their dedication to providing swift solutions showcases their commitment to excellence. Big Rock's service is a shining example of efficiency and reliability.

An excellent support team, Austis solved my problem instantly, thank you Austin :)

Thanks to Big Rock I feel confident and supported in my online endeavors.

Excellent service! With great attendants.

Couldn't have been worse if they had tried. Everything looked great. Read the amazing reviews, like you probably have. Chose them after extensive research. Wanted to use them for hosting several established business websites. Problems came when I went to start the transfer for the first one. Don't want to transfer domain registrar; just want hosting. "something went wrong" pops up on about the third 'next' button. But wait, there's nothing here that's helpful. Doesn't tell me what went wrong. No button to click to chat. Or talk to anyone. Or do anything. Which makes me think - are they really going to be any good? They are falling down at the first stage. Onto online chat. A bot that doesn't give you any help whatsoever, but I can talk to a person. Brilliant, only 5 minutes wait it says. 5 minutes. 10minutes. 15 minutes. and so on....and on....2.5 hours later they respond.So, this is where I'd go if any of my sites were down. Or my emails not working. This is who would help me. Well that's just not going to work for me. The online help then sent me a link with information about transferring my domain before my website. WHICH I NEVER WANTED TO DO. Then I ask how long it will take to get a refund as I'd only paid about an hour earlier. That question was ignored. So I asked again. 7-14 days it takes. Utterly horrific. Do not make the same mistake as me. Do not believe the good reviews. Find the genuine ones. Read about the scams. And mark my words, you will regret signing up. From a disgruntled, business owner in the UK who prefers to work with companies that are efficient and not completely terrible from the off-set.

Excellent guidance and response is complete and fast. Thank you for your kind letter

the is great plathform buy domain and hosting

Amelia was great. I asked probably about 10-15 questions and Amelia answered all of them flawlessly. Usually customer service reps will give a half correct answer or redirect you to a higher up but she helped me in every possible step I could've asked for. Can't thank her enough!

The most friendly and responsive customer service and assistance I have experienced with Wordpress hosts.Easy to use CPanel set up, and speedy auto install with AI produced content if you need it.I highly recommend Big Rock.

I had a great experience when it came to configuring a DNS record, with the support of Isadora, who was precise in technical support and solved the problem in minutes, there should be more employees like her, especially in the sector of updating and billing plans, they don't are good.

Great job! I was very well taken care of! thanks!

Really exceptional customer service on their chat. No wait and they fixed my problem within minutes. Their hosting packages have competitive rates and include privacy and SSL and daily backups. Other hosting companies charge extra for all of those features. The hosting itself is very reliable and fast. I am very happy with their service overall. Really dependable company.

I am a beginner and had a lot of questions. Jesus was very patient and answered all my questions. He was amazing! It was a great first impression with Big Rock's customer service.

I have about 8 months working with them and everything works as expected. The only time I had to contact customer services was because I made a mistake, and their customer service agent was excellent in her job.

The features for Big Rock are usable, well priced, and the tutorials are thorough. You do not have to be making a very complicated website before the configuration process becomes a lot for a beginner to handle, but the customer service is amazing and with some time and research, and some help, everything is doable.