Some of our clients from IPs in the Persian Gulf region have reported that their IPs have blocked by Big Rock and they can not send email to us. This has caused us discomfort and is not compatible with the rights of customers and human rights. Please check and fix the problem. Thank you

its always a hustle free experience

great, more help and pacient

Very User Friendly with good costumer support

The chat support is excellent and the service meets all requirements

Her professionalism was amazing, she listened to the problem and provided me with a solution and when I said no, she went above and beyond to resolve the issue and I was able to get a full refund for a domain which is not in the terms of serviceThanks to her and thanks to the team

I had an issue with my DNS settings that I couldn't figure out. I chatted with Tandi via the customer serviec chat. Tandi was right on top of it! I explained my issue and he knew just what to do. My site was back up and running in no time! Thanks!

Amazing suport. Everythings goes well and very fast to solve my doubts and problem.

I had a fantastic experience with Big Rock's support staff, especially Oscar. Recently, I encountered an issue with my domain, and Oscar was incredibly helpful. He resolved the problem promptly and ensured all the necessary fields were added correctly. His expertise and efficiency made a significant difference. Thank you, Oscar, and the entire Big Rock support team, for providing such excellent service!

I have a business that has Google Workspace that uses a CRM and then Big Rock for my email service. Even though it is all streamlined and automated, things can be hectic in understanding the ins and outs of systems. My issue was getting me email to function properly. However, Emily began to help me until her shift ended then Arthur came in like a Super Bowl Quarterback and helped get me email service working with Big Rock. I was on for a while and with my Novice knowledge, Arthur helped me bring it all together. What I assume is easy for him was very difficult for me and he supported through until the end. I super grateful because without his support, I would still be trying to figure it out with no end in sight.

Just GREAT to work with. Really enjoy the Support team.

I found Big Rock several years ago and migrated to them from Bluehost. Big Rock is one of the most affordable hosts I've found, and they have a modern UI (better than most other hosts I've tried), and overall have great support. I would appreciate a little more clarity regarding when renewal charges will happen in their onboarding process, but it's not worth docking a full star for that. One of the biggest perks is that you get 100 sites with their cheapest plan ($2.99/mo billed for 4 years as of the time of writing). This is a really big deal, as adding subdomains is useful for so many projects!

I've had a great experience with Big Rock. Their service is reliable, and the customer support is excellent. Highly recommend.

Big Rock has very helpful chat-based, real-life customer service. Vania was able to help me solve the technical issues I had with name servers. They were not either Big Rock's fault. It related to a plugin I used with WordPress. She also helped me with that plugging and my linked domain that is not hosted on Big Rock. I greatly appreciate that and I strongly recommend Big Rock as a hosting provider for your web project.

Hello,My name is Abodh Kumar. I have a website which is updated on Big Rock and I am using it since one year. Every feature of the Big Rock server, customer support, and speed is great. If any friend wants to make a website, then host your server on Big Rock.This is a bad Big Rock server.

Quick and fast support service. I am with Big Rock since 2016 and always get prompt response.

I regret choosing Big Rock.This company has the WORST customer service I have EVER experienced. I was left on live chat for over 30 minutes without any support or information on what was happening. Poor behavior from a huge company. I will NEVER return to this company and never recommend it. the main point of my review is that they have suspended my websites 4 to 5 times for no reason, I bought 3 plans of 4 years from their website, and now I feel that I made a big mistake by buying these plans. Would not recommend anyone to buy a hosting plan from their website.

I was having trouble pointing the domain to Big Rock. Anne took her time and helped me patiently until my issue was resolved.The support team is really helpful.

My great experience here, everything is easy to use, all my questions and problems are resolved quickly and enthusiastically, I am grateful for their help in getting the job done well.