The Best for everything......

this was the best experience with indah, she was great, this company is great, I love Big Rock, as an web developer I must say this was the best advice ever given to me in the issue, I was able to find a solution for the issue, thank you again Indah

Great help, professional and polite as well as time caring. Thank you very much for all your help. REally great service "touch wood!"

Terrific website for hosting new websites which are created on wordpress

Customer support is one of the best experiences when using Big Rock.

One word: RejaShe was the third human being I had spoken to in a matter of a few days. No one could figure out what was wrong on my end. She never gave up even though the easy way out was just telling me to forget it because she could do what I needed (dns records) for me. The thing is I will have to do this extremely often and contacting consumer support everytime is not an option. She sent me a link to record my screen (after asking if I was comfortable) and that's how we figured out I was inputing something the wrong way (other hosting sites don't require this specific way of doing it). Reja rocks

really appreciate the service

whenever I try to send an email with Big Rock email(Titan mail) it wont send and Big Rock send me an error from Titan mail telling me you cant send an email you have wrong spf records by the way i never touched either the SPF or the DNS , they are the ones who setup-ed it . so i changed the SPF records about three weeks ago and the problem still presists(lost so many clients in the process ). tried contacting them so many times most of the time they won't even reply to the email. and if they reply they tell me contact titan mail (first of all it is not my problem because I didn't contract titan mail you guys did) . so I contact Titan and titan says contact Big Rock. I contacted Big Rock and they told me to contact Titan back a loop that didnt end for a 15 days (titan email is made by Big Rock by theway when you setup an email they give you an email with Titan). I sent over one thousand emails between Titan and Big Rock. and they never fixed the problem they just kept asking me the same question and I replied to the same answer trying to mislead me and wasting my time so they don't do their job and they wont even send a ticket. i feel scammed and laughed at I will never recommend this for you guys especially if you are a web developer this will ruin your reputation and if you are a company you will face so many problems that won't even be fixed by the support they will just ignore you whenever you face a problem that they set for you and when its not even your problem and you didnt do anything wrong and the problem is from them s they will just give you an awful experience and waste your time

Ismail exerted too much efforts and time to help me fix my website's problem.I am really appreciate that.

Youtube.com technical Rajjak

Excellent Support and Very Affordable Prices for Hosting and Domains

Big Rock impressed me with its lightning-fast setup; within just 5 minutes, my site was up and running smoothly. The support team deserves special mention for their exceptional assistance. They were not only responsive but also incredibly knowledgeable, guiding me through various options with ease. Additionally, Big Rock's extensive documentation is a valuable resource, offering clear, step-by-step guidance. This combination of efficient service and reliable support makes Big Rock an excellent choice for anyone looking for reliable and user-friendly web hosting.

I've just had one of the better support experiences of my life. Andrew from Big Rock was excellent. He stayed online with me for a really long troubleshooting process and patiently tried fix after fix until we found the solution that worked. Thank you so much, Andrew, you're fantastic!I will say in general, Big Rock support is really good. I'm a little bothered by having to ask the chatbot AI to speak to support, sometimes more than once, but I understand that's a filter, and they're trying to ensure users have every chance to find the right support doc before involving one of their team. On the whole, though Big Rock seems like great value for money, and Andrew is gold!

Patience and solve the issue at hand. Excellent!