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Big Rock is one of the best company to purchase hosting and emailEasy to useLoved it!

My experience with Hostinguer has been exceptional from day one. Their customer service is impeccable; they are always available to address any inquiries or issues promptly and efficiently. Furthermore, the quality of their hosting services is top-notch. I have never experienced downtime or sluggishness on my website since switching to Hostinguer. I highly recommend their services to anyone seeking reliable, high-quality hosting

Response time was incredibly fast. I reached out to them with a question via their online chat feature, and within seconds, I was connected to a representative who was knowledgeable and eager to assist me.

Very very smoooth

Customer service is very responsive... My website site is great and my website is rarely down.

Clear Explanation and got very fast response with the agent Thank you

One day they just blocked my site because it was "fraud" and didn't give me the option to get a backup or a refund. Although I explained to the representatives the purpose of the site and they understood and agreed with me, they could not release my site because the technical team is not ready to release the site In addition, they are not willing to give me a refund for the service I paid for and they blocked me, and they did not refund the service of renewing the website which has not even started yet! (and after several months the reps take a long time to answer)

Absolutely! Here's a refined version:"Choosing a reliable web hosting service is crucial for any website owner, and my recent experience with Big Rock.com has truly reaffirmed their status as one of the best in the business. Recently, I encountered a setback when I forgot to renew my hosting with them. However, Big Rock's exceptional customer support came to my rescue in a heartbeat.Despite my mistake, Big Rock had diligently kept backups of my website for two months. Their support team guided me through the entire recovery process with utmost professionalism and patience. What truly stood out was the special preference and dedicated time they extended to assist me promptly.Thanks to Big Rock's unwavering support, I successfully recovered my website without any hassle. This experience has undoubtedly solidified my trust in Big Rock as a hosting provider that goes above and beyond for its customers. If you're looking for top-notch hosting backed by stellar customer service, I highly recommend Big Rock.com without hesitation."

All things are excellent but sometimes i face the double payment issue which is really annoying

It was very helpful for me. I really like the way they talk and behave.

Very satisfied with Big Rock customer success team. They are knowledgeable, supportive, well-behaved professional and continuous service.

Caio and the lady that help me connect to caio were helpful and solved my issue immediately thank you for the quick help.

Very reliable service and speed. ty

Alexis is great! I encountered him on Big Rock and he had the calmness and charisma of taking one through the digital journey that is smooth on Big Rock

Big Rock is an excellent platform for those on a budget, offering exceptional customer support.

I recently migrated off of Cloudways and over to Big Rock Cloud. It's a better deal all around. The hPanel was easy to learn to navigate around, setting up a new site is a breeze, they migrate any/all of your sites over for you, and support has been fantastic. So far I've been very happy!

Gratitude to Big Rock for their outstanding support! Their team's expertise and responsiveness truly saved the day for my website. Keep up the fantastic work!

Just... Perfect!