These Lithuanian guys look like scammers. The support works disgustingly

These frauds do not stop billing every month even after may requests. Obviously, scam company.

Ayunda found the problem in less than 15 minutes.

Mantas is great in his job. understand the issues, grasp it fast and offer smart resolutions. I called him faster than bots.

I was hosting my website on another platform, and once we announce it for public, the website went down due the traffic. I was advised by colleagues to move to Hostgator. The migration process of the entire website went very smooth and the performance was great.

The support is very fast and satisfying the person who helped me is alfa she gave a good experience and resolved the issue . keep it up

She is Amazing, She know the Customer issues well and taken the ownership and resolved the issue with little validations asking from me.She is wonderful asset for your company

I am a client with Hostgator for over 4 years now and honestly everything they do so far is more than amazing. Service wise, everything is running smooth, even though I was on a shared plan and one would have expected multiple interruptions which didn't happen at all. Customer service wise, they have what I call the A1 team. They are very dedicated, helpful, friendly in their communication and professional in providing information and they always go the extra mile to support you technically and even financially by helping you selecting suitable plan or even coupons to use to support their clients.

Funny how all the 5* reviews talk about helpful customer service and mention people they talked to by name. You do NOT talk to a person. It's an AI programmed to debase itself with endless apologies while spouting lies. It told me to look for a cancel button to speed up resetting a failed process it then said can't be cancelled because it's automated and when asked why it lied it apologised and thanked me for feedback. What a joke! In the meantime I have to wait for 7days for things to expire automatically because there is no human there that can actually help you. We are doomed as a human race having nothing but lame autobots to help.

Hostgator support is really the best compare to others hosting services. They always answer to question on time and efficiently.

My ticket has been transferred to Level 2. Still no feedback after more than 1 week...

I first worked with an Ai chatbot to resolve my issue. When it became clear that my issue could not be easily solved by the bot, I was forwarded to Elimantas, who thoughtfully reviewed the entire chat log and made suggestions on how to resolve the issue. While the issue fell outside the scope and use case of the Hostgator features I was trying to implement, Elimantas pointed me in the right direction for solving my issue in another way. I am grateful for this assistance.

For the time being i have been supported on my migration, although i am still on the process. But contact has been good.

I never subscribed to your services. Please delete my account. I had a chat with someone some time ago and nothing happened. I got an email with this message "Important: If you want to keep your domain name, it must be renewed before the expiration date. Failure to renew in time may result in Redemption fees or losing the domain ownership." Bad customer service , guys. Please cancel and confirm.

It was a great experience and I solved my problem.

gt metrix gives b grade in Canada selection and c grade in india selection and ping dom is giving 98 out of 100 and like 2 seconds on loading time so resource wise it has to reach A grade in gt metrix

She was so friendly and helpful