I was amazed at how quickly my problem was resolved. The reply was very clear, even for someone who does not have technical experience.

Thank you, I appreciate your kind help, especially Anne, she was very quick and very effective in following up to resolve the issue completely.

Thanks for your support

easy and user friendly

They are very quick to act on the problem and especially the one I spoke to was very good, thank you very much

quick responce and the solution given where easy to understand also all my issues where resolved or i had given a different solution which was to my liking

gd for beginner but login page is necessary

it was great help , I need to change my email provider and the guys over there assisted me patiently

Extremely helpful, kind, knowledgeable and professional through the whole process. Thank you

Igor quickly figured out what the problem was and helped solve it.

The processes to do things are user friendly. Despite that, they may contain errors that are not so clear, they could improve the copies to make them a little bit more understandable.The AI assistance throught the chat is really helpful, but the human assistance is better since they can get the context in a better way.Something that would be great if Hostgator had, would be prorated upgrades, so users are able to upgrade to a better plan by paying the price differene, right now is only possible to pay the full price for a better plan.

My experience may change.... I just signed up for Hostgator to migrate my website from WPengine, and the transition has been a 1 out of 100. The experience has been painful, and the customer service is your typical experience of working with a company that is not in the US, and doesn't take hand holding white glove experience serious. We have tried the auto migration that timed out and didn't work, I spent 5 hours on chat trying to do it manually, and they want the file in a certain zip that doesn't work, and now they put me off for another few days trying to find a solution. The problem I have is that WPengine sent me the file and I fowarded it to them, and they won't just do it for me. very frustrating. I might find a new one with REAL customer service. Ghost BoardsUpdate: April 7th: Finally got my website transitioned over. That was worse then going to the dentist for a cavity.... just be aware!*** Now that I have the website on Hostgator - The SPEED is INSANE! 10 times faster then WP ENGINE. *** HAPPY NOW, I would give them a 5 star if the onboarding and migrating was easier, so I moved them from a 1 star to a 3.

Ver Easy to handle and create and update anything from any anywhere. Thanks its a user friendly

Hi everybody! if you are not a person with web services please don´t use the AI tool, I do not recommend at all

I use them to register some of my domains. It get's job done, however, their UI sometimes is moving slow.I will use them even more if they will have an API to register/manage domains.

Easy to use helpful

Slow responses and updates, but got the work done in decent time. Could have been faster given the urgency.