I had some minor issues getting started, but the costumer service was great and they helped me through it.

The support is amazing, am happy with their understanding and prompt reply. It takes few minutes to understand your requirement(s) and give a direct solution. Keep it up!

To qualify our needs are simple and low volume/traffic so we do not use many of the higher end services. But for what we do use it is very reliable, easy to manage at a very competitive price. We did have one issue which was resolved first time very quickly.

It truly is the best hosting platform out there.I have been with 3 hosts so far, and if you're still thinking about changing do it now, I am absolutely positive there is no other hostingplatform like it. The support is amazing my problems are always solved in the same day, my site has a pagespeed of 100 due to their connection with LiteSpeed Cache, and their pricing is wonderful. I couldn't recommend Hostgator it strongly enough.

They offer good services at a fair price.But for me what matters is the support, their Brazilian support is efficient and assertive.Highly recommend.

I just had to share my incredible experience with Ana from Hostgator's tech support. This review is long overdue, and I couldn't be more thrilled to give her a well-deserved 5 stars!Ana went above and beyond to assist me with a technical issue I was facing. Her knowledge, patience, and dedication truly stood out. She patiently walked me through the troubleshooting process, explaining every step in a way that even a non-tech-savvy person like me could understand.What struck me the most was Ana's genuine willingness to help. It's not every day that you encounter such a kind and knowledgeable support representative. She didn't just fix my issue; she empowered me with the skills to tackle similar challenges in the future.Ana, I am incredibly grateful for your assistance. You turned what could have been a frustrating experience into a smooth and educational one. Thank you for your exceptional help and for going the extra mile. Hostgator, you have a gem in Ana!Warm regards,

Hostgator seems a not so good company, if you did not work with them, because we always think that what is cheap can not be good. In this case this is a Error, under my companys point of view, Hostgator is really a top host provider, and paralel cheap. You get a real online 24 hours customer service chat, and a 99,99% up host service. What did you want more. I fully recomend.

On first impressions, Hostgator seem like a great platform - and they are great, if nothing goes wrong. If anything does go wrong, Hostgator start to show their ineptitude in handling issues. Not just in their ability to handle issues, but their explanations (or lack of), limited ability to actually contact them in an easy way, and the time it takes them to resolve issues. I used their website creating platform and domain hosting with them. The account and verification were sent to am email address with .co.uk instead of .com. It was easy enough to get ownership of the Hostgator account. The real nightmare starts with the domain. No matter how many profiles are created or updated, Hostgator is not sending the verification to the correct email address. This means the website, the domain, and the business emails are all held in limbo. An old profile on Hostgator remains in place, and can't be switched or deleted. Hostgator either can not, or will not provide any details on what exactly the issue is. They will not provide any information on what has been explored, what efforts have been made, or what kind of time frame they can expect the error to be resolved by. If I could go back in time, I would not have used this service. As each days draws closer to the 30 day money back guarantee, I draw closer to asking for this actioned.

I reached out to customer support because I made a mistake when renewing my domain and could not figure out how to resolve it. I was connected with Arianna who was extremely helpful. Arianna responded quickly to my question, was very knowledgable about the website and the issue, and provided me multiple solutions and clearly explained the pros and cons of each. Arianna then provided links to instructions for the solution and invited me to contact her again if any issues arose during my resolution. I can't give Arianna enough praise for her professionalism, knowledge of the subject, and her great customer interaction. It was one of the best customer service experiences I have had in recent memory and it definitely makes me more confident using Hostgator's services going forward.

Hostgator is the best so far when hosting is concern. Their customer care is top-notch. Flawless service

very good support team, helped me in 4 minutes and the issue was comples

I was asking for a way to resolution, and they gave me the problem 100% solved.

overall experienced was great with naomi.

Since 5 years I'm using Hostgator and with one word: Great!24/7/365 Great support!Great affordable pricesGreat quality!

I have been on Hostgator for more than 5 years so far the experience has been more than amazing, smooth user experience, great support.

They always give support when required, in general the platform is very intuitive and easy to use though.

Everything about Hostgator meets my day to day IT service needs and provision in terms of service offering except the fact that some changed have been recently applied, like the disabling of Hostgator Balance. It made payment for service within Hostgator very easy and convenient for not just only me but other friends I have introduced Hostgator to... Perhaps if that could be restored it will really be of greater help on our sides.

Everything is very cool for a beginner, you can do a lot with ease

Fast and Professional Service. No BS#. Just Pro service :)