Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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NowFloats Support

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Nidhi jain

Cannot get resolution; Namecheap telling me its my fault just because they can't figure it out. I spent lots of dollars with MAC support, software support, MS support and none indicate there is any problem with my technology configuration. The email has never worked properly and I blame this on godaddty - why? because I use outlook outside of Namecheap and it works!

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premkumar v

Namecheap customer service is the best. The representatives are very patient, and knowledgeable.I am not all that tech savvy but The representatives never made me feel like I was not capable of doing what I needed help with. This company has a lot of good products to help grow my business.

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vighnesh peravi

The customer service was great and fantastic. The customer service rep. was attentive, patient and ensure my issue was resolved in a timely manner .

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Jaise Tanur

Carl was very helpful on this Martin Luther King holiday! He is a dedicated employee. His customer service was great ??

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Gurjant Singh

Xavier was courteous and helpful. Having a quality English speaking Rep is valued.

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Amrita Badri

I’ve been with Namecheap for a long long time now and they only get better. In a world where service and pride seems to be going down the drain Namecheap are a welcome change to this trend. I can always rely on them to get it done. Simple!

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Gaurika Sanjna

Fast, Friendly and Fun Customer Service!

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Sudip S

Go Daddy aren't the cheapest, but its when you have issues that you get the real value you pay for. I messed up a few things and the team at Go Daddy were patient, understanding and ultimately provided the perfect solution. So well worth the money and thank you Gianfranco for your help.

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Pratul Kumar

AS ALWAYS GO DADDY MANAGES MY WEBSITE...I LIKE HOW EASY IT IS TO MAKE CHANGES AND EDIT MY PAGES....WILL BE USING Namecheap FOR ALL MY FUTURE WEBSITES...KEEP UP THE GOOD WORK!!!

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Badar Khan

Michael8326 did an awesome job of being patient with me and persistent until the issue was resolved.. thank you Mike David Gooden

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Sumanta Banerjee

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Tripati Dinesh

Very patient, understanding, knowledgeable of products and all my concerns were fulfilled. Thank you for Customer service with a smile!

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venkateswarlu khatari

My advice with Namecheap is that although their virtual assistant can probably resolve many issues, it's good to talk to someone there and some reps are better than others. In general, though, happy with Namecheap service. It's shame that if you lose a connection you're not put back to the person you were first talking to

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raju padwal

Called customer service to request refund and service representative was excellent! Very helpful and friendly.

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Sappany M

Hello,I want to express my gratitude for the exceptional service provided by Alec, my customer service specialist. After reaching out to Namecheap three times regarding an SSL certificate issue affecting several of my domains, Alec stood out as truly phenomenal. He actively listened, acknowledged my concerns, and resolved all my issues with efficiency and professionalism.Prior to speaking with Alec, I had interacted with three other representatives who were unable to resolve the issue. Alec's deep knowledge of SSL procedures and his ability to address my concerns promptly were invaluable.Thank you, Alec, for your outstanding support, and thank you, Namecheap, for having such skilled professionals on your team. Keep up the great work!Sincerely,Curtis W.

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Mahat S

my over the phone helper helped me with so many different things, spending all the time necessary to make sure I was pleased - thank you!

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Sanakraj Patwa

It has always been Go Daddy for consistency of service, ease of use, reliability and value. I have built several businesses over the last 25 years, and each one was launched using Go Daddy.

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premkumar v

Honestly, I haven't been a huge fan of Namecheap although I am a long time customer. Employees make the company . Daniel, who was my Namecheap representative today,on the phone, overcomes any misgivings I have about Namecheap. It was a pleasure doing business with him. Helpful, straight forward, problem solver, professional yet personable! Hire more Daniels!!

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Kali Z

I had a question for Namecheap regarding my domain and how to move it. I spoke with Josh, a customer service rep who was very helpful and walked me through what I needed to do. Thank you Josh!

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