I called the help desk and the problem was resolved quickly.

As a long time customer to Namecheap, I have been delighted by the professional service their associates consistently provide me. For every "problem" I introduce, they respond with solutions, and they do it with a smile. Well spoken, clear, considerate support at all levels of the business. From sales to web design and support, I am presented with a confident team of people working to enhance my experience with Namecheap.com. Bravo I say...Bravo! - David Clancy

It was great experience

I've been managing my internet domains with Namecheap since 2015. I've never had a problem and everything has always gone smoothly. Whenever I call for customer support, the support team members are invariably patient, kind, helpful and knowledgeable. I'm happy with my experience and will continue working with Namecheap.

Namecheap works like a lot of other services but the difference is that when it doesn't work, Namecheap fixes it with you. Others leave you handing in the wind but Namecheap back you up!

Customer service is excellent. Maicris was very professional and efficient.

Probably the best customer service I've ever had. I've been using their service for years, and customer service is always skilled, informed, and nice to talk to.If someone asked me for an example of excellent customer service, Namecheap would be it.

I called account services and spoke with Ted. He was kind, knowledgeable and assisted me in why I called and also was able to give me information for future products I may need. Thank you for having a great employee on your staff.

Customer service was fast, precise, and complete.

I’ve been using Namecheap for 20 years. Their customer service is second to none. They always resolve my issue and give me recommendations on my site if they see they can make an improvement. Thanks everyone at Go Daddy.

He got me the help I need.

I really needed a hand with everything as far as existing accounts, and cancelling outdated renewals while making sure my current accounts were up to date- handling this all over the phone made it clear, and easy to work through my issues!

Raffy was amazing, kind, and answered all my questions. I felt comfortable and I trust Namecheap.

Brian was super helpful and got us all set with our new small business website/domain and emails. I feel much more confident in my understanding of domains and security etc. thanks brian!

Namecheap's tech support made it a breeze with setting up an email account I was having trouble with!

Mark was a great help! He was very patient! he answered all my questions! I've been with Go Daddy since 2013, never had any issues, I have many products with them.

I recently had the pleasure of working with Elia, a representative at Namecheap’s Toronto office, and I feel compelled to share my experience. From the moment we began our interaction, it was clear that Ilea is both extremely knowledgeable and genuinely dedicated to providing superior customer service.Not only did he assist me with my purchase, but he also went above and beyond to educate me on how to use my Namecheap products effectively. I now have a thorough understanding of my domain name, website, and email setup, thanks to his clear and patient explanations. He took the time to ensure I was comfortable with every aspect of the process, empowering me with the confidence to manage my new tools moving forward.Ilea’s professionalism, politeness, and depth of knowledge truly set him apart. I believe he deserves special recognition for his exceptional service. Namecheap is lucky to have such a stellar team member, and I will not hesitate to recommend their services to others based on this experience.Thank you, Elia, for your outstanding support!

the service provided solved the issue. Declan was very helpful