Winsor was extremely patient and helped me as a technologically challenged person. He was able to answer my many questions and solve my problem.

Contacting Namecheap Support is easy and they know their stuff. I love talking with them directly, customer oriented and willing to go the extra mile to answer all my questions.

Saoul was kind, patient, thorough! I was being charged for emails I did not sign off? and all was refinded on the phone. Ive been with Namecheap for 30 years? They have always answered the phone and helped solve everything!

Britney was exceptional. Kind, patient, and knowledgeable.

I called Namecheap for help with my email account installation on a new laptop. The Namecheap Rep was very knowledgeable and had me up and running within minutes. He also reviewed my account and advised of new products to save money on product renewals and website builder.

Joe was helping and knowledgeable. He took his time and go me the right answers! I highly recommend!

The representatives assisted me and guided me. Barry was a gem. He knew exactly what we needed and made it happen!

Great customer service! Fair prices. With some basic instruction it is fairly easy to use.

Alex figured out the issue and was great to work with. Every customer service representative should be like him.

Thank you......great service and patient! I am new to this all and you walked me right though so easily.

The Heart Of ServiceHave you ever met someone so bent on helping and who goes overboard with such help? That was John of Namecheap. I called to get help with my domain and got that help -- but John went on to give me some valuable strategies that will stay with me for as long I'm doing business with a domain or domains. And such strategies can also be shared with my clients and others with domains. Thanks so very much John! I am GRATEFUL! (MWJ)

I had the pleasure to speak with Rick to set up my new business domain and web design. He explained everything thoroughly and guided me step by step. He even went the extra step to undo a mistake that I had made with another network provider. If everyone is as helpful as Rick is then I look forward to a very successful collaboration with your company. I would like to offer Rick the highest of scores for his customer service, expertise and attention to detail. Andi

Great customer service! Always helpful and willing to walk me through any questions I have. Highly recommend!

Abdul is a genius and made my experience with Namecheap super pleasant. He was the one that made my day as he solved my issue quickly and went above and beyond to solve the problem. I wish everyone is like Abdul. If Namecheap has more customer service techs like Abdul, they will surely become the best in the business.

Everything went well, it is a pleasure to speak to an actual human without having to wait.

Mark seems to be so happy to Work For Namecheap.. he takes VIP very Seriously I like That it makes lil ol me feel ViP

From the very first hello, the representative had a calm and soothing voice. This was followed by expert care and resolution. Great experience. Thanks, Chad W Richardson

I was able to get my issue resolved

Estaban. ONLY Estaban. He was amazing and took care of my issue in literally seconds, after I spent more than 4 hours trying to fix the issue earlier today with a different representative

Person I spoke with worked patiently with me to solve my problem. My problem was that I was having a difficult time comprehending him as he spoke English with a dialect accent that was hard to follow over the phone. Got everything worked out after 47 minutes. If this had been handled by some method like Zoom and I could share my screen, this would have gone faster and more efficiently.