I had a 6 month old issue with another small email host service. Bluehost solved issue over the phone in 10 min I went with there Outlook email . & i had multiple business email addresses transferred & activated within 30 min, with no issues. A lot of the other email host services don't know how to keep up with the latest security protocols, rules & email issues. Great Job

The customer service rocks. I do not call that often but when I do it always to my satisfaction. Today I call cause I was trying to embark a potential customer to move from another webhosting to Bluehost. So I call and spoke to Aljohn and he answered my questions, my client had, professionally and went on giving me an even better option. Thumbs up

Amazing customer service, Ivan manage all the information super professional, he knew what to do in every single step, thank you!

Bluehost is great - we are able to have our website service and anytime there is a problem I can call and representatives are always helpful. Today was exceptional beyond the highest level of customer service and that is because of the representative, Lloyd. He was patient at troubleshooting the problem and didn't get off the phone until I was happy with the outcome.

Good service

Although I have only had one experience with the customer service, it was expedient and a resolution to my backend issue was arrived at within the necessary parameters I set to accomplish. I also reached out at what I would presume to be an indecent hour, and the fact that this was an overseas center was to my advantage. The functionality is as expected with a company of this size, in regards to pay ways on certain services. The other functions, marketing etc are stock and I would recommend a more specialized approach; whether that is an in house marketing team or outsourcing to some other company.,

Jack was great very fast and hard working and left no mess in my house after he finished

Exceptional associates . They solved problem and were very professional

I had to update my credit card after losing it, seems simple right? Somehow I missed the deadline for my renewal and my site was suspended!!! The rep that took my urgent call on a Monday night once I realized what I had done worked with me and waived the charges and got me back online in minutes. Thank you Go Daddy and I won't let that happen again!

Ray was very easy to deal with very knowledgeable and got the job done

The telephone wait time is unbelievableThe AI Assistance is redundant and often not accurate. Your ability to reach a life person is extremely limited through the AI.. You’re forced to wait hours no exaggeration to talk to an agent..After repeated tries, I finally got one person who seemed to be competent, was able to solve my .problem

Customer service representative was extremely helpful! Answered all my questions and figured out all the solutions to the problems. Highly recommend!

Outstanding customer service… Daniel was very helpful, and worked with me to resolve issues that I had and a lot of suggestions to improve our website. Fantastic customer service.

Very friendly and helpful customer service

I've had the pleasure of working with Bluehost for the past six years, and I couldn't be happier with my experience. Their systems and processes are thoughtfully designed, making it incredibly easy for business owners to manage their websites effectively.One standout feature is the accessibility of their customer service. Being able to quickly connect with a knowledgeable and friendly representative has been a huge plus and sets them apart from many other companies.Because of this exceptional service and user-friendly platform, I have confidently recommended Bluehost to friends and family over the years—and I’ll continue to do so. If we ever need website management services again, Bluehost will undoubtedly be our first choice!

It took some time and posting a bad review to get a refund, but I appreciate that they reached out to help me cancel the product I didn’t want to auto renew. Thanks Tom for the help. I’d recommend Bluehost adopt a more proactive customer service policy to avoid the wasted time. But like I said it got done and shoutout specifically to the rep who helped me. Original review: They do not honor their policy, be careful on the auto renew function. I tried to cancel and get a refund within five days and they refused to honor it, they do not care about their customers.

My website "disappeared". I know enough to be dangerous - so to speak. After trying the AI help for 2+ hours I realize I wasn't getting anywhere. Once Costa came online the problem was solved within 2 minutes. And after the DNS cycled, the website was back online.

The Rep Knick listened to my concerns. He helped me to set up my email without having to go through Microsoft. The Rep reported about the lack of security and the need to add dollars to enroll. The $478 that I paid last year should cover the security cost.

Rayward was so much help resolving my issues with my website and answering my questions correctly and efficiently. Thank you Ray!

As a former CFO, I have used Bluehost on and off for more than 26 years. When we really needed assistance we could always depend on Bluehost to provide a human to listen to the problem and provide answers or escalate to another level when necessary. Whether we needed complete hand holding on a topic or simple confirmation of facts (filling in the gaps so to speak), you could always depend on reaching a patient and respectful person.For my newest business adventure who else would I call but Bluehost?